Closed Bug 154838 Opened 22 years ago Closed 22 years ago

CTRL+SHIFT+D does not work

Categories

(SeaMonkey :: Bookmarks & History, defect)

x86
Windows NT
defect
Not set
normal

Tracking

(Not tracked)

CLOSED WORKSFORME

People

(Reporter: ajaygautam, Assigned: bugs)

Details

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.1a+) Gecko/20020627
BuildID:    2002062704

CTRL+SHIFT+D does not work. It does not bring up thr "File Bookmark" Dialog. I
never tried this before, so I don't know if this worked in earlier versions or
other OSes.

Reproducible: Always

Thanks

Ajay Gautam
wfm with win2k build 20020626..
wfm WinME build 2002062808
Reporter :

1) Using a 3rd party theme ?
2) Clean install ?
3) Tried with a blank new profile.

WFM trunk build 2002062804 - WinXP.
> 1) Using a 3rd party theme ?

none at all...

> 2) Clean install ?

Yes...

> 3) Tried with a blank new profile.

Not tried this. Will try monday and post again.

Thanks
WFM with Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1a+) Gecko/20020629
Tried with the latest mozilla install today. Still am unable to get File
Bookmark dialog.

Mozilla 1.1a+
Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.1a+) Gecko/20020702

Thanks

Ajay Gautam
Is it possible you are running another program that has a global key binding for
Ctrl-Shift-D?  

For example, Trillian has a global hotkey Ctrl-Shift-I that tells the program to
go to the next pending event (even while the focus is on another program). 
However, TextPad and I believe many other text editors, also use Ctrl-Shift-I to
reduce a tab indent.  Until I disabled the Trillian hotkey, I could never reduce
the tab indent when focused on the editor...
> Is it possible you are running another program that has a 
> global key binding for Ctrl-Shift-D?

I don't think so, as nothing happens when I press C-S-D.

However, right now, I am using mozilla on XP on my home PC. C-S-D is working
right now. I will try again from office. Also will check if anyother software
captures it.

Thanks
Ajay
This is working in Linux (Gentoo) as well.

I tried looking in my NT machine, could not find anything that would be
capturing CTRL-SHIFT-D.

Anything else I could try ?

Thanks

Ajay Gautam
When I mentioned the Trillian example, I forgot to mention that I had never used
its "pending event" feature, so I had no idea those keystrokes were being
captured by that program...I kind of discovered it one day serendipitiously
while playing around with its preferences.  

I know you searched for a program that might be capturing the sequence
Ctrl+Shirt+D - perhaps it's buried in some program's preferences?  Maybe start
each program one by one and see which program might be capturing it?  Other than
that, I'm sorry; that's the only thing I can think of...  Good luck :)
using ICQ? see Ctrl+Shift+D
Not using ICQ.
Ajay, are you able to reproduce this on a recent build?
Yes, The build that i am using is  2002100409 and yes, am still not able to get
it on this machine (nt).

Works fine on my laptop (winxp) at home.

Any ideas ?

Thanks
Maybe set the keyboard shortcut of a Start Menu item to Ctrl+Shift+D
and see what happens when you press C+S+D in Mozilla?
Not set as shortcut in start menu. nothing happens when I press C+S+D anywhere.
Tried:

In all open windows
When no window in selected
In the start menu

No response to C+S+D anywhere.

Got suspecious: may be C+S+... has a problem. Found that C+S+F is linked to web
search. Tried it in mozilla. Works fine. So, the keyboard/keys are ok.

Any other suggestions ?

Thanks

Ajay
Ajay, did you ever try to reproduce this with a new profile?
what I meant was that you set the keyboard shortcut of a Start Menu
item to Ctrl+Shift+D, then in another application, press Ctrl+Shift+D
and see if the item launches, and then in Mozilla do the same thing.
If Ctrl+Shift+D doesn't bring up the item in either application, then
something is stealing the keystrokes.
> Ajay, did you ever try to reproduce this with a new profile?

Not intentionally. My computer (NT) crashed a few weeks back. So, I had to
re-install mozilla, which created a brand new profile... Does not work.

> ...
> what I meant was that you set the keyboard shortcut of a Start
> Menu item to Ctrl+Shift+D
> ...

Wow, I never knew you could do that. Anyway, I tried (but failed) to set the
short cut of an application (Leech FTP) to C+S+D. When I press C+S, the short
cut window shows "Ctrl + Shift +" The moment I press "D", the text changes back
to "None". I am able to set other keys such as C+S+G or C+S+S...

Looks fishy :( It does seem like some application is trying to capture that key.

Thanks
for documentation purpose, it would be nice to know what is capturing
the key...
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
Ahhhh.... Finally....

Well I found out what was capturing the C+S+D: Palm Desktop

Here is how I found out: After typing the last response, I closed all apps,
opened task manager, performed "end task" on all tasks. The ones that remained
were system "un-end-able" tasks, then I started explorer, tried to set C+S+D as
a shortcut: was sucessful :), cancelled the short cut, started mozilla, pressed
C+S+D and presto: it worked!

I rebooted, started mozilla. Closed 1 app at a time and tested C+S+D, found that
after I closed palm desktop, it worked. I started palm again, it stopped working
again.

So, thats the culprit.

Plam is too important to me to give up due to this. I will go and bug those guys
now. I did find a work around: Close palm app, set C+S+D as a shortcut to an
app, start palm again. remove short cut. Now mozilla work with C+S+D :) However
this will only work in cases similar to mine: when I have palm and my desktop
running 24/5 :)

Thanks a lot to all you guys for helping me find the cause.

Ajay Gautam
Status: RESOLVED → CLOSED
Product: Browser → Seamonkey
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