1549692 - Unable to sync addons after upgrading to Firefox 66.0.4

Status: RESOLVED INCOMPLETE

(Firefox :: Sync, defect)

Description

[altair2486]

Attachment: error-sync-1557221867584.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

Steps to reproduce:

Few days ago, the certificate used to signing add-ons was outdated and caused all add-ons disabled. I pushed the sync button, trying to fix it. After that, I found the blog post (https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/) and fixed the problem with “hotfix-update-xpi-signing-intermediate-bug-1548973” study. But only few of my add-on (7/4x) remained in the installed list, others were gone. I installed them back and try to sync them again.

Actual results:

I was not able to sync add-ons and got error logs in about:sync-log (see attachment)

Expected results:

Sync add-ons without error and other devices can sync and install new add-ons accordingly.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:markh, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

Sorry for the delay, but can you please clarify what log file is attached here? The log shows there are over 40 addons installed locally, but the report says only 7 appear in the list. The errors in the log file are unrelated to addon syncing.