1552469 - Cleanup reminder cannot be disabled

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Stefan Haas]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

Start firefox

Actual results:

Cleanup reminder appears independent of the last cleanup

Expected results:

Possibility to disable/reset the cleanup reminder

Comment 1

[Stefan Haas]

Attachment: Screenshot after restart

Comment 2

[Gingerbread Man]

(In reply to Stefan Haas from comment #0)

Cleanup reminder appears independent of the last cleanup

That's normal. As you can see from the message, it appears based on how long it's been since you started Firefox (in that profile). Please provide the following information:

1. Enter Services.appinfo.replacedLockTime in the Browser Console (not the Web Console) and post the result in a comment here.
2. Do you keep Firefox running without restarting for long periods of time (e.g. 2 months)?
3. Is your Firefox profile on a network share?

Possibility to disable/reset the cleanup reminder

Enter about:config into the address bar. Create a new boolean preference named browser.disableResetPrompt and set its value to true.

Comment 3

[Stefan Haas]

1. Enter Services.appinfo.replacedLockTime in the Browser Console (not the Web Console)

In my (regular user) profile the "Browser Console" is a read-only log which allows filtering but no whatsoever input

2. Do you keep Firefox running without restarting for long periods of time (e.g. 2 months)?

No, in the last time it crashes quite often but otherwise I restart it 5-10 times/week

3. Is your Firefox profile on a network share?

No it is on an exfat/fuseblk partition (shared with Windows OS) and it works since many month

4. Enter about:config into the address bar. Create a new boolean preference named browser.disableResetPrompt and set its value to true.

No effect (after browser restart)

Comment 4

[Stefan Haas]

Re: I first generated a string var which had no effect. I deleted the var from prefs.js (no GUI delete), restarted the browser and created the var as boolean and it to true - now it works as desired.

Comment 5

[Gingerbread Man]

(In reply to Stefan Haas from comment #3)

In my (regular user) profile the "Browser Console" is a read-only log which allows filtering but no whatsoever input

To get the command line on the Browser Console you have to first

1. Press F12 to bring up the developers tools.
2. Click the ... button and choose Settings.
3. Check "Enable browser chrome and add-on debugging toolboxes".

Comment 6

[Stefan Haas]

Services.appinfo.replacedLockTime
1551540779000

= Sat, 02 Mar 2019 15:32:59

Comment 7

[Gingerbread Man]

:MattN any thoughts on what could be causing this, considering comment 3 and comment 6, or should this just be left resolved as-is?

Comment 8

[Gingerbread Man]

Abandoning needinfo request from 5 months ago.