155304 - Error 02

Status: RESOLVED INVALID

(SeaMonkey :: General, defect)

Description

[Joseph Mina]

Installed the latest version of Mozilla.   Also, moved all internet plug-ins into Mozilla plug 
in folder. Initial program operation worked smoothly.  Accessed 10 different web sites 
with no problems.  Accessed the web page www.innateintelligence.com.  After going 
beyond the initial 2 flash screens, selected "NSA Schedule".  System froze.  Restart.  
Selected Mozilla.  Error 02 appears.  Cleared PRAM, rebuilt desktop, start again, Error 02.

Trashed all Mozilla files from computer including preference files, Mozilla folder in 
document folder and program folder.  Reinstalled.  After general browser screen appears 
"netscape qual. feedback agent" screen also appears.  Error 02.

Trashed Full Circle and Talk Back folders from system.  Restarted after PRAM clear and 
desktop rebuild.  Error 02 again when general browser screen appears.

System 9.2.2.  G3,   288MB RAM  Using Behierarchic in lieu of Apple Menu Items panel.  
Norton Anti-virus security is "off".  Also A-dock used for program selection.  I have shut 
off these program and reran Mozilla, however Error 02 continues.

Please advise.  thanks

Comment 1

[Greg K.]

Joseph, you should not have deleted the "TalkBack" Netscape Quality Feedback Agent. That 
communicates important information regarding Mozilla crashes *directly* to those working on the 
software in order to help prevent such crashes in the future. Though it's obviously ultimately your 
choice whether to use it or not, please know that it is truly very, very helpful.

Please note that it's not necessary to move plug-ins to Mozilla's own plug-ins folder. Mozilla will 
happily use the plug-ins already installed in [System Folder/Internet Plug-Ins/].

I suggest you undo everything you've done so far. Remove Mozilla entirely, and start with a fresh 
installation. Then, if you continue to experience crashes, let TalkBack report them for you. If you 
like, open a bug about it using the Bugzilla Helper at [http://www.mozilla.org/quality/help/bug-
form.html] to report pertinent information, and be sure to include the ID number of the TalkBack 
reports that are generated.

Thanks.