Closed Bug 1553294 Opened 6 years ago Closed 6 years ago

Firefox Accounts Main URL doesn't give you an option to create a Firefox Account

Categories

(www.mozilla.org :: Pages & Content, defect)

Production
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: carnold, Unassigned)

Details

Attachments

(1 file)

When a user searches for Firefox Accounts in Google, the resulting page doesn't tell the user how to get a Firefox Account. It only has links to download Mozilla apps. Can we introduce instructions on how to create an account for users who visit through this user journey?

Steps to Repeat:

  1. On Google.com search for "Firefox Accounts".
  2. Click on first link that is https://www.mozilla.org/en-US/firefox/accounts/
  3. See download prompts, QR codes etc. But nothing about how to create an account.

Expected result:
There might be information about Firefox Accounts visible on this page, or an explanation that you can only get a Firefox Account after download of the promoted apps and services on the page.

The priority flag is not set for this bug.
:markh, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(markh)

Thanks! Our team doesn't maintain the product page—and I think all this might be changing with Trailhead, too?—so (hopefully) redirecting to a component where the folks who do can chime in.

Component: Firefox Accounts → Pages & Content
Flags: needinfo?(markh)
Product: Firefox → www.mozilla.org
Version: 66 Branch → Production

The screenshot above is what is shown to users who are already logged into a Firefox account, so we display links to Firefox mobile. If you're not signed into an account the main action button is "Create a Firefox Account" instead, as well as a signin/signup form at the bottom of the page.

However, this page has just been completely redesigned for Trailhead and the signin/signup form is much more prominent in the new layout (though still hidden if you're already signed into Firefox). The new page is live in English, French, and German and will soon be rolling out to other languages as translations are completed.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → INVALID
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