1553739 - "The address isn't valid" is displayed when accessing the "about:compat" page on Fennec

Status: RESOLVED WONTFIX

(Web Compatibility :: Tooling & Investigations, defect, P3)

Description

[Eliza Balazs]

Environment:
Devices:
OnePlus 5T (Android 9);
Nexus 6P (Android 8.1.0);
Huawei P9 Lite (Android 6).

Build: Beta 68.0b3

Preconditions:
Install Fennec Beta 68.0b3 from https://ftp.mozilla.org/pub/mobile/candidates/

Steps to reproduce:

1. Go to the "about:compat" page;
2. Observe the page.

Expected result:
The "about:compat" page is displayed.

Actual result:
"The address isn't valid" is displayed.

Notes:

• This is not reproducible on Samsung Galaxy S8 (Android 9); Sony Xperia Z5 Premium (Android 7.1.1);
• Screenshot: https://drive.google.com/file/d/1Jaathb7nqUlgBZZx-4uJXG8_7mQmiZJu/view

Comment 1

[Mike Taylor [:miketaylr]]

Quite odd it would have different behavior depending on device.

Comment 2

[Eliza Balazs]

Hi!
I tested this on the latest version of Beta 68.0b7 with the following devices:

• OnePlus 5T (Android 9);
• Nexus 6P (Android 8.1.0);
• Huawei P9 Lite (Android 6);
• Nexus 5 (Android 6.0.1);
• Samsung Galaxy S8 (Android 9);
• Sony Xperia Z5 Premium (Android 7.1.1);
  and I can reproduce the issue only with Huawei P9 Lite (Android 6) and Nexus 5 (Android 6.0.1).
  Thanks!

Comment 3

[Mike Taylor [:miketaylr]]

Oana, can you reproduce this on any Android phones you have access to (on 68 beta)? thanks.

Comment 4

[Oana Arbuzov [:oanaarbuzov]]

Mike, I was able to reproduce the issue using Firefox Beta 68.0b9 build on the following devices:

• Samsung Galaxy S7 Edge (Android 8.0.0)
• Sony Xperia Z2 (Android 6.0.1) .

I did not reproduce it on the following device:

• LG G5 (Android 8.0.0)

Comment 5

[Oana Arbuzov [:oanaarbuzov]]

Attachment: About_compat.jpg

Attached about:compat screenshot on Samsung S7 Edge.

Comment 6

[Mike Taylor [:miketaylr]]

Thanks Oana.

Tom, is there any way we can mitigate this? WDYT?

Comment 7

[Thomas Wisniewski [:twisniewski][PTO until the 26th]]

I see the same docShell.failedChannel error as I do when the addon has not yet loaded in bug 1543968. And
indeed, the system addon isn't running (since the testcases are red at webcompat-addon-testcases.schub.io).

Unfortunately I don't actually see any errors on the main process that imply that the addon isn't starting up properly, and I can't reproduce this on my own phone with the same beta version as a phone which reproduces the problem, so I'm afraid that I'm stuck for now.

Comment 8

[Eliza Balazs]

Hi!
I tested this on the latest version of Beta 68.0b13 with OnePlus 5T (Android 9), Samsung Galaxy S8 (Android 9) and is reproducible only with the build installed from archive (https://ftp.mozilla.org/pub/mobile/candidates/68.0b13-candidates/build1/android-api-16/multi/), as mentioned in the Description.
It is not reproducible with the build from Play Store.
Thanks!

Comment 9

[Mike Taylor [:miketaylr]]

Readjusting priority given Comment 8.

Comment 10

[Thomas Wisniewski [:twisniewski][PTO until the 26th]]

This only applied to Fennec, so we can close this.