Closed Bug 1553890 Opened 6 years ago Closed 5 years ago

TB pulls AOL account emails from different AOL account

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: aviavi, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Steps to reproduce:

Thunderbird duplicates the emails/folders from AOL account 1 in AOL account 2. To trouble shoot, I deleted account 2, wiping email data from my drive. I re-setup AOL account 2 (which has different username/password from account 1), but TB still duplicates account 1 (even though in the left pane and account settings the account name/password is different,

Actual results:

AOL account 1 is duplicated, even though AOL account 2 has a different name/password. AOL account 2 will not work, even though account 2 works in OS X Mail and Outlook, and on AOL website.

Expected results:

AOL account 2 should be established in Thunderbird.

Summary: One AOL account pulls emails from different AOL account → TB pulls AOL account emails from different AOL account

Looks like some profile corruption. Quickest fix: Start Thunderbird -p and create a new profile. Add both accounts there.

avi can you test per comment 1

Flags: needinfo?(aviavi)
Whiteboard: [closeme 2019-11-01]
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(aviavi)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2019-11-01]
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