Closed Bug 1554711 Opened 6 years ago Closed 6 years ago

Printing output suddenly becomes bigger after version 67 upgrade

Categories

(Core :: Printing: Output, defect, P3)

67 Branch
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: ainsfupptc, Unassigned)

References

()

Details

(Keywords: regression, Whiteboard: [layout:print-triage:p2])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Steps to reproduce:

We have a customized software program running on the following site - http://pptcsales.panpacifictravel.com.ph/.

Part of the function is to print output forms directly to a dot matrix printer.

Please refer screenshot provided to illustrate the normal alignment output to a continuous form. We have been using firefox browser for our software program since we created it on 2014. After the recent firefox upgrade to version 67, printout suddenly became big and not aligned anymore.

Tried downgrading firefox browser to previous version and was able to print normally again.

Kindly check and confirm if this is indeed a bug that will be addressed in the next version upgrade.

Thank you

Actual results:

Print output becomes bigger and misaligned already

Expected results:

Print output should fit as per our alignment and normal font size.

(In reply to Ainsley Fu from comment #0)

Tried downgrading firefox browser to previous version and was able to print normally again.

It would be very useful if you could find the exact regression range. If you're able to do so, once you've finished testing every build, click the last one in the list on the left, then click the "push_log" link in the right part of the window. Post that link in a comment here.
To avoid wasting paper, you should probably first check if the problem is visible in Print Preview mode, or when printing to PDF or XPS.
https://mozilla.github.io/mozregression/quickstart.html

Kindly check and confirm

That's not possible without either a link to where the problem can be seen, or a testcase attached to this report.

Has Regression Range: --- → no
Component: Untriaged → Printing: Output
Flags: needinfo?(ainsfupptc)
Keywords: regression
Product: Firefox → Core
Priority: -- → P3
Whiteboard: [layout:print-triage:p2]

No response from reporter in 2 months. Feel free to reopen with the information requested at comment 1.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Flags: needinfo?(ainsfupptc)
Resolution: --- → INCOMPLETE
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