After the last upgrade (60.7.0) Thunderbird does not receive PEC mail, but it correctly send them (PEC Aruba, Italy)
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: simona.guerrini1976, Unassigned)
Details
(Whiteboard: support)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763
Steps to reproduce:
I tried to change server settings from pop3s to imaps but it does not work. I called Aruba team but they told that server is ok and working. Server truly works because with cellular app I can receive PEC
Actual results:
I cannot receive PEc mail, but I can send it
Expected results:
This problem is born after Thunderbird upgrade to 60.7.0 version
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Reporter | |
Comment 2•6 years ago
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I'm sotty I didn't understand your comment
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Reporter | |
Comment 3•6 years ago
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I mean SORRY
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Comment 5•6 years ago
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Can you give more details. What is imaps or PEC?
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Comment 6•6 years ago
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Maybe this? https://vademecumitalia.com/pec-what-is-it-why-should-you-need-a-pec-address-and-how-to-get-one/
Probably means imap over ssl/tls so imaps, sort of like https?
Reporter Simona, do neither pop3(s) nor imap(s) work with the server? Which server are you using? Also, did it work OK with previous TB release?
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Reporter | |
Comment 7•6 years ago
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Hi Gene,
thank tou for your answer. PEC mail on Thunderbirdi doesn't work with pop3 neither with imaps, I tried to configure it in both modes. It worked ok since 22/05 when Thurderbird upgraded to 60 release.
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Comment 8•6 years ago
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So you don't receive new mail using pop or imap. That's strange. As far as I know, PEC emails just use standard mail protocols POP3 or IMAP and just add a signature block as a sort of attachment.
I worked with another PEC user as you can see in this bug: Bug 1216951. I don't know if they have updated to 60.* yet. They could receive mail but got a signature error on some messages with very large attachments.
When you say it doesn't receive the emails, is that true if you just send an email to yourself? Also, are you possibly seeing a signature error of some sort but the emails are just marked as invalid?
Also, which tb version were you running before 22/05? Was it 52.*?
Probably the best way to see what is happening is to produce an IMAP:5 log. You can record the log and attach it using the "Attach File" link above using the information here: https://wiki.mozilla.org/MailNews:Logging#Generating_a_Protocol_Log
Edit: Be sure to stay in IMAP mode in tb and for now don't go back to POP when producing the log. Thanks.
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Comment 9•6 years ago
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Simona hasn't replied, so => incomplete
Description
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