Closed Bug 1555452 Opened 5 years ago Closed 4 years ago

Seeking in Facebook video on Android triggers error: "Video playback aborted due to a network error"

Categories

(Core :: Audio/Video: Playback, defect, P2)

Product:
Core
Component:
Audio/Video: Playback
Platform:
Unspecified
Android
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox-esr60 --- wontfix
firefox-esr68 --- wontfix
firefox68 --- wontfix
firefox69 --- ?
firefox70 --- ?

People

(Reporter: cpeterson, Unassigned)

References

Details

(Whiteboard: [fenix:geckoview:p1])

Nils, this Facebook video seeking bug affects both Fennec and Fenix+GeckoView. Is this a dupe of Facebook bug 1477649?

Steps to reproduce

  1. Open this Facebook video:
    https://www.facebook.com/trynottolaughpets/videos/418428262272505/
  2. and jump straight to an unbuffered point.

Expected behavior

Video plays at desired point

Actual behavior

Error popup "Video playback aborted due to a network error"

Screen share video demonstrating the bug:
https://youtu.be/z8HvI7bkRTM

This bug was originally reported in the Fenix issue tracker:
https://github.com/mozilla-mobile/fenix/issues/2159

Flags: needinfo?(drno)

The reporter of the Fenix bug says the Facebook video plays correctly in Chrome, so this is not a dupe of bug 1477649.

This Facebook video seeking bug affects both Fennec and Fenix+GeckoView. Is this a dupe of Facebook video bug 1518369?

status-firefox68: affected → wontfix
status-firefox70: --- → ?
status-firefox-esr60: --- → wontfix
status-firefox-esr68: --- → affected
Flags: needinfo?(drno)

The lack of network disconnection here makes this sound different.

Priority: -- → P2

Nils, this Facebook video seeking bug affects both Fennec and Fenix+GeckoView.

Flags: needinfo?(drno)

[geckoview:fenix:m7] bugs should be priority P1.

I'm editing a bunch of GeckoView bugs. If you'd like to filter all this bugmail, search and destroy emails containing this UUID:

e88a5094-0fc0-4b7c-b7c5-aef00a11dbc9

Priority: P2 → P1

Oops. Restoring priority P2 I accidentally reset to P1. Note, however, that the Fenix team considers this Facebook video bug a P1.

(In reply to Karl Tomlinson (:karlt) from comment #3)

The lack of network disconnection here makes this sound different.

But this Facebook video reports the same error message ("Video playback aborted due to a network error") as Facebook bug 1518369 and bug 1477649.

Priority: P1 → P2
Summary: Seeking in Facebook video on Android triggers "video playback aborted due to a network issue" error → Seeking in Facebook video on Android triggers error: "Video playback aborted due to a network error"
Whiteboard: [geckoview:fenix:m7] → [geckoview:fenix:m8]

This Fenix bug is blocked on Gecko Media. The Fenix team considers this bug a P1, but we don't know if the problem affects video sites besides Facebook.

Emily will contact the Gecko Media team.

status-firefox-esr68: affected → wontfix
Flags: needinfo?(etoop)
Whiteboard: [geckoview:fenix:m8] → [geckoview:fenix:m9]

I believe this is the same issue as bug 1566572, where we started the investigation.

I'll leave this open until we have a fix and verify that these are the same issues.

Flags: needinfo?(drno)
See Also: → 1566572
Whiteboard: [geckoview:fenix:m9] → [geckoview:fenix:p2]
Flags: needinfo?(etoop)

Fenix would like this issue fixed as part of it's Media Enhancement work in Q2.

Whiteboard: [geckoview:fenix:p2] → [geckoview:fenix:p1]
Whiteboard: [geckoview:fenix:p1] → [fenix:geckoview:p1]

Resolving as we're no longer able to reproduce. Please reopen and need info if this crops up again.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
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