155568 - l10n xpi package doesn't install on windows XP

Status: VERIFIED WORKSFORME

(Mozilla Localizations :: pl / Polish, defect)

Description

[Serhiy Brytskyy]

Installation of localization package is failed on Windows XP.

Comment 1

[Marek Wawoczny]

Any errors during installation?

Comment 2

[Peter Bartecki]

Serhiy: If you could please update your bug report stating your system, version
of Mozilla and version of language packs you were trying to install, we'd highly
appreciate it. 

Comment 3

[Jaagup Irve]

Also you could attach the install.log from mozilla's main directory. It usually
lists the cause of the problem

Comment 4

[Mike]

I am having the same problem trying to install mozilla-win32-1.0.1-
installer.exe on Windows XP SP1.  All other apps plus virus protection closed 
when trying to install.  Here is the install_status.log:
Start Log: 11/20/2002 - 12:16:57 PM
    System Info:
        OS Type: NT51
        Major Version: 5
        Minor Version: 1
        Build Number: 2600
        Extra String: Service Pack 1
        Total Physical Memory: 523184KB
        Total Available Physical Memory: 291832KB

    Product Info:
        Install mode: Normal
        Company name: mozilla.org
        Product name (external): Mozilla
        Product name (internal): Mozilla
        Uninstall Filename: MozillaUninstall.exe
        UserAgent: 1.0 (en)
        Alternate search path: 

    Components corrupted (startup):
        none

    Destination Path:
        Main: C:\Program Files\mozilla.org\Mozilla
        SubPath: 

    Setup Type: Bro&wser only

    Components selected:
        Mozilla XPCOM
        Navigator
        Personal Security Manager
        mozilla.org Uninstaller
        US English profile defaults
        English (US) language pack
        US region pack
        Quality Feedback Agent

    Components to download:
        Mozilla XPCOM found: C:\DOCUME~1\mdf235\LOCALS~1\Temp\ns_temp\
        Navigator found: C:\DOCUME~1\mdf235\LOCALS~1\Temp\ns_temp\
        Personal Security Manager found: C:\DOCUME~1\mdf235\LOCALS~1
\Temp\ns_temp\
        mozilla.org Uninstaller found: C:\DOCUME~1\mdf235\LOCALS~1
\Temp\ns_temp\
        US English profile defaults found: C:\DOCUME~1\mdf235\LOCALS~1
\Temp\ns_temp\
        English (US) language pack found: C:\DOCUME~1\mdf235\LOCALS~1
\Temp\ns_temp\
        US region pack found: C:\DOCUME~1\mdf235\LOCALS~1\Temp\ns_temp\
        Quality Feedback Agent found: C:\DOCUME~1\mdf235\LOCALS~1\Temp\ns_temp\
        **
        ** All components have been found locally.  No components will be 
downloaded.
        **

    Disk Space Info:
             Path: C:\
         Required: 36124KB
        Available: 8452360KB

    Download protocol: HTTP

    Download status: ok
        Mozilla XPCOM: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Navigator: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Personal Security Manager: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        mozilla.org Uninstaller: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        US English profile defaults: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        English (US) language pack: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        US region pack: NetRetries:0, CRCRetries:0, NetTimeOuts:0
        Quality Feedback Agent: NetRetries:0, CRCRetries:0, NetTimeOuts:0

    Turbo Mode: false

    Uncompressing Xpcom Succeeded: 0

    XPInstall Start
        Mozilla XPCOM

I hope this helps.

Comment 5

[Jaagup Irve]

Please, next time use "Create new attachment" to insert long texts into bugzilla.

However, the file attached was "install_status.log", not "install.log".

Do you have write permission to your Mozilla directory?

Comment 6

[Frank Wein [:mcsmurf]]

Reporter: Is this still a problem with a current Mozilla build/language pack?

Comment 7

[Serhiy Brytskyy]

I can't check this bug now, caz I don't have XP installed. This bug was found by
Ukrainian lang pack users (I'm localizer), not by me.
Only can mention, problem was with windows security, which was changed on XP,
and no more complain were from l10n package users.

Comment 8

[Zibi Braniecki [:zbraniecki][:gandalf]]

WFM

Comment 9

[Marek Stępień [:marcoos, inactive]]

v.