155814 - Norton Antivirus 2002 conflicts

Status: VERIFIED INVALID

(MailNews Core :: Networking: POP, defect)

Description

[Jose Manuel Araque]

When Norton Antivirus 2002 is installed, and the "scan incoming messsages"
option is set, Get Messages hangs. It really does nothing. I have verified
(indirectly) that there are messages waiting in the POP server. I tried an
Outlook client, which errored out with some weird message from windows, but
Mozilla gives no warning at all, it doesn't even timeout. When I hit the STOP
button, the popstate file is updated. When I set environment variables to trace
the POP activity, the log file is created but nothing ever gets written to it.
The Norton Antivirus taskbar showed the Norton Antivirus icon docked, but when I
double clicked it nothing happened, which lead me to suspect that there was a
conflict between Mozilla and Norton. Finally, when I de-installed Norton Mozilla
started working again. And if I re-install it, it will stop working.

Comment 1

[Mike Young]

I have norton 2002 running at work on a win98 machine with email scanning enable
and have not had any problems. 

Reporter, what build-id are you using? Also, with some of norton's email
scanning, yo uneed to specify a weird setup using your own computer as your pop
server. You should ensure that you are not running and firewall program that is
preventing this activity, and that Norton is set up correctly to accept
Mozilla's connection (it doesn't recognize Mozilla by default)

Comment 2

[Bill Mason]

Resolving as we have had no reply from reporter.
Reporter, if you are still having this issue in a current build, please reopen
and comment with details.

Invalid as the original report is missing basic info.

Comment 3

[Sheela Ravindran]

vrfy invalid since there is no reponse from the original reporter