1558307 - Crash in [@ android.os.RemoteException: at com.android.server.am.ActiveServices.setServiceForegroundInnerLocked(ActiveServices.java)]

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: General, defect, P3)

Description

[Marcia Knous [:marcia]]

This bug is for crash report bp-91dd1cc1-4ad0-41dd-a86e-bcf700190520.

Seen while looking at mobile nightly crash reports - crashes are visible in other releases as well: https://bit.ly/2F1kKTA. It looks as if this crash happened in 66 cycle but isn't visible in 67 release (although there were some crashes in 67 nightly). Relatively small number of crashes in 68 beta so far, but visible in 68 nightly.

• Correlations - (100.0% in signature vs 13.95% overall) android_version = 28 (REL)

Some of the comments mention crashing while downloading:

• Cancelling download crashed
• paused and restarted a download resulting in instant crash
• downloads keep failing, despite nothing wrong with video-to-mp3-conversion web site

Java stack trace:

android.os.RemoteException
	at com.android.server.am.ActiveServices.setServiceForegroundInnerLocked(ActiveServices.java:1264)
	at com.android.server.am.ActiveServices.setServiceForegroundLocked(ActiveServices.java:969)
	at com.android.server.am.ActivityManagerService.setServiceForeground(ActivityManagerService.java:24824)
	at android.app.IActivityManager$Stub.onTransact$setServiceForeground$(IActivityManager.java:11378)
	at android.app.IActivityManager$Stub.onTransact(IActivityManager.java:792)

Comment 1

[Stefan Deiac]

Hello, I tried to reproduce this crash using the scenarios from the description but I wasn't able.
Additionally, I tried to cut the wifi and reconnect it and still can't reproduce the crash.

Devices:

• Samsung Galaxy Note 8 (Android 9);
• Samsung Galaxy S 8 (Android 9);
• Samsung Galaxy Tab S3 (Android 8.0).

Builds:

• Nightly 68.0a1 (2019-06-21);
• Beta 68.0b11;

I'll keep an eye on this issue on my daily work to see if I can track him.

Comment 2

[Marcia Knous [:marcia]]

This is visible in the 68 betas, but in quite low volume. We will wait to see what happens in 68 release.

Comment 3

[Liz Henry (:lizzard)]

Looks pretty low volume still in 68 release, with no crashes for 69/70 so far.
Marking fix-optional to remove from weekly triage.

Comment 4

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.