1559129 - Help Recovering Wiki account

Status: RESOLVED FIXED

(Websites :: wiki.mozilla.org, task)

Description

[Matthew Gaudet (he/him) [:mgaudet]]

I have a wikimo account, as evidenced by this page: https://wiki.mozilla.org/User:Mgaudet.

The problem is, when I request a password reset... I have no idea where it's delivered, and so I am unable to log in.

Comment 1

[Spike, UTC+1, spike on Matrix]

Would you like the password reset email sent to the .moz email address you have used here Matthew?

Spike

Comment 2

[Matthew Gaudet (he/him) [:mgaudet]]

That'd be fantastic.

Comment 3

[Spike, UTC+1, spike on Matrix]

Erm, I think that worked. Please let me know if you do or don't get a password reset message.
Spike

Comment 4

[Matthew Gaudet (he/him) [:mgaudet]]

Hrm. No luck it seems. I did check spam too. :S

Comment 5

[Spike, UTC+1, spike on Matrix]

Sorry about that. There is not much that can be done about changing passwords etc with my level of admin.
How about I rename your old account to Mgaudet1 then create new one as Mgaudet with your email address as above?
Spike

Comment 6

[Spike, UTC+1, spike on Matrix]

That does not work either :( :(
Could you just apply for a new account (as say "Mgaudet1") via https://wiki.mozilla.org/Special:RequestAccount please and I'll approve it ASAP.

Comment 7

[Matthew Gaudet (he/him) [:mgaudet]]

Sorry for the delay; Mgaudet1 requested!

Comment 8

[Spike, UTC+1, spike on Matrix]

Andddddddd approved. Welcome to your new WMO account :)
Spike