Closed Bug 1559611 Opened 7 years ago Closed 7 years ago

Firefox (win7 desktop)w not displaying widget properly

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
67 Branch
Platform:
Desktop
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: andrewdroid, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Steps to reproduce:

browsing home page of http://turtleislandradioshow.co.uk/ (my site)

Actual results:

Facebook widget not displaying properly and links to https://www.facebook.com/facebook

Expected results:

like button should link to like popup and background should link to fb page
https://www.facebook.com/turtleislandradioshow/
works fine in mobile firefox and when in safe mode Have tried turning off all extensions add-ons etc. no joy
works fine in Seamonkey, Brave and Chrome
nb site built using
Wordpress with 'Nisarg Pro' theme, and widget is 'Facebook Likebox Widget & Shortcode'

OS: Unspecified → Windows 7
Hardware: Unspecified → Desktop

Hi,
i've tried on my end with Beta 68.0b10 and the latest release 67.0.3 on Win7 and Win10 on a new profile and i wasn't able to reproduce the reported behavior. In fact, using the facebook link in the upper left of the site you're correctly redirected but using the like button down at the right opens a popup that,logged in or not, goes on error both on firefox or chrome.

Please download Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem.

If you still have the issue please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Please test if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue is still present please reach us out back with detailed information.

Regards
David

Flags: needinfo?(andrewdroid)

Hi,
i'm marking this as Resolved-Incomplete due to the lack of response from the reporter.If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.

Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INCOMPLETE
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