Closed Bug 1559678 Opened 6 years ago Closed 4 years ago

playback of FTL protocol does not work on mixer.com

Categories

(Web Compatibility :: Site Reports, defect)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
All
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(firefox67 affected, firefox68 affected, firefox69 affected)

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox67 --- affected
firefox68 --- affected
firefox69 --- affected

People

(Reporter: shane.pepperell, Unassigned, NeedInfo)

References

(
URL
)

Details

(Keywords: nightly-community)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Steps to reproduce:

open any livestream on mixer.com
turn on low latency mode
notice stream doesnt load unless you turn the option off

Actual results:

the stream does not load

Expected results:

the stream should load correctly

Keywords: nightly-community
OS: Unspecified → Windows 10
Hardware: Unspecified → Desktop

Hi @shane.pepperell, the results after testing:
[platform affected]: Mac OS X, Ubuntu 18.04, Windows
[Environment]: Latest nightly 69.0a1, beta 68.0b11, release 67.0.3

On all above platforms & environments the issue can be reproduced. Further I will set a component for it, if isn't the right one please fell free to change it. Additionally, note that on Ubuntu OS systems the option "low latency" cannot be unchecked.

Status: UNCONFIRMED → NEW
status-firefox67: --- → affected
status-firefox68: --- → affected
status-firefox69: --- → affected
Component: Untriaged → Audio/Video: Playback
Ever confirmed: true
OS: Windows 10 → All
Product: Firefox → Core
Version: 69 Branch → Trunk

Hrm I see a big js error in the console when trying the Low Latency mode.

This looks like an issue from the website at first glance.

Component: Audio/Video: Playback → Desktop
Product: Core → Web Compatibility

Hi Shane, the stream is working for me on low-latency mode. Can you verify? Thanks

URL: https://mixer.com/
Flags: needinfo?(shane.pepperell)

I can't reproduce the issue on my side. For me the streaming works fine and no errors occur in the console, while on Low Latency.
https://prnt.sc/10drgk0

Note: Navigating to mixer.com I'm redirected to https://www.facebook.com/gaming/

Tested with:
Browser / Version: Firefox Nightly 88.0a1 (2021-03-04)
Operating System: Windows 10 Pro

Shane can you still reproduce it?

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME

Reviving this, because the issue seems to affect glimesh.tv, which also uses the FTL protocol that Mixer used.

Streams will work for a while, then just hang. You'll need to refresh the page, or pause/unpause to get the stream to return to normal.

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