1559857 - Thunderbird 68b1 infinite loop (100% cpu usage) and hanging on startup

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[John C. Allwein]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Steps to reproduce:

1. Update to Thunderbird 68b1 from the previous 67 beta
2. Try to launch thunderbird

System Information:
Arch Linux x86_64 (uname -a => 5.1.9.a-1-hardened #1 SMP PREEMPT Wed Jun 12 00:34:49 CEST 2019 x86_64 GNU/Linux)
Desktop Environment: Mate w/ default window manager.
Tried removing .thunderbird directory and same results

Actual results:

Observed process hanging with 100% cpu usage in a seeming infinite loop
When running in gdb, infinite thread creation / process creation:
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
process 25764 is executing new program: /opt/thunderbird-beta/thunderbird
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".

Expected results:

Process should have started

Comment 1

[Wayne Mery (:wsmwk)]

does bug 1486705 help?

Comment 2

[John C. Allwein]

(In reply to Wayne Mery (:wsmwk) from comment #1)

does bug 1486705 help?

Hey Wayne,

I tried starting thunderbird in safe mode and the same problem: hanging at 100% cpu, no signs of life. I'm not receiving any segmentation faults like in bug 1486705. I'm also not building from source rather just using the provided bin file from the FTP server.

John.

Comment 3

[WaltS48 [:walts48]]

Reporter, I see Thunderbird also has a content-prefs.sqlite file in the profile folder.

Try this Firefox suggestion.

Firefox uses too many CPU resources

I've never seen the problem and I've been using a TB beta on various Linux OS for years.

Currently TB 68.0b1 on Ubuntu 18.04.2 LTS.

Comment 4

[John C. Allwein]

Update: This seems to be an error on the packager's part. I'm closing this out. Thanks for your help everyone.

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to John C. Allwein from comment #4)

Update: This seems to be an error on the packager's part. I'm closing this out. Thanks for your help everyone.

Thanks for the update. Can you be more specific?