60.8.0ESR won't allow me to bookmark pages.
Categories
(Firefox :: Bookmarks & History, defect)
Tracking
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People
(Reporter: kkaterinabella, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0
Steps to reproduce:
I tried to book mark a page.
Actual results:
Nothing! Absolutely nothing!!!
Expected results:
It should have asked me where to Bookmark the page and then done so!!!
I hope you can fix this soon!!! I also could NOT bookmark in 60.7.2esr, but had no issues with the previous version!!!
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Updated•6 years ago
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Comment 2•6 years ago
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How are you bookmarking? If you're clicking the star, did it turn blue, but not show you a dialog? If so, try clicking the star again, then near the bottom check "Show editor when saving".
If that doesn't help, please try this:
- Go to the three-bar menu -> Help -> Troubleshooting Information
- Scroll down the page to find the "Places Database" section (it is near the bottom).
- Click the "Verify Integrity" button, this may take a few seconds to run.
- Please copy/paste and post the output of that section here.
- Then restart Firefox and see if that helps.
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Updated•6 years ago
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My apologies. I ONLY received the one comment.
To answer your question, I was using the bookmark menu. I did go and try to use the blue star and also Ctrl + D, but nothing worked.
Here is how I was able to resolve the issue. First I tried updating to the newest ESR version, but it did not help. So, I did some research, and found the following article on fixing bookmarks.
https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks
I followed the steps to Fix the Bookmarks file and it worked!!!
I am so relieved!!!
I did NOT follow the steps above because I am just now seeing them.
If I had seen them I would have definitely have gone thru them!!!
Thank you for your help, Marco.
Description
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