1566537 - Increase or allow to configure Sync HTTP Timeouts

Status: RESOLVED DUPLICATE of bug 1569001

(WebExtensions :: Storage, defect, P3)

Description

[Wellington Torrejais da Silva]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:70.0) Gecko/20100101 Firefox/70.0

Steps to reproduce:

• Try to sync addons
• Have problem
• Timeouts

Test timeout:

• Long delay
• https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-xR3znphFalDY6hEQeqPhKL0kkLyRLC7V9u_IbukOoPs

Actual results:

• Timeouts:

1563297394104	Sync.Engine.Extension-Storage	ERROR	Syncing @notification-sound: request failed: Error: Timeout while trying to access https://webextensions.settings.services.mozilla.com/v1/buckets/default/collections/ext-FIAFijedjg-A1punja9JgKMGqP-dEwTKC_w7ANc8qNg with {"headers":{"Accept":"application/json","Content-Type":"application/json","Authorization":"Bearer cd02678519e88d395235f8dae5f166d9fb5980676eee4b07ba9c4113c9522078"},"mode":"cors"}(resource://services-common/kinto-http-client.js:2691:5) JS Stack trace: [e-mail]:2691:5

Expected results:

No errors.
Increase webextensions.settings.services.mozilla.com timeout.

Why slow when not authenticated?
Can it increase server load at attack?
Why slow? To Login? If not why don't load the data after login?

Thanks!

Comment 1

[Liviu Seplecan]

Hi @Wellington Torrejais da Silva, I will set a component, if isn't the right one please fell free to change it - futher I'll suppose that we will receive some support from dev's team. Could be related to: 1566759
Thanks.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

Sync issues specific to chrome.storage are tracked in WebExtensions -> Storage (but I think the specific issue here isn't that the timeout is too low, but rather that the servers are struggling)

Comment 3

[Victor Carciu]

@Jim : possible duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1569001 ?

Comment 4

[:wezhou]

Just FYI, kinto webextension service has been running stable for the past week.

The issue that started this ticket may have a less chance being reproducible. I understand this may or may not affect your decision to increase the timeout value though.

Comment 5

[Jim Mathies [:jimm]]

(In reply to Victor Carciu from comment #3)

@Jim : possible duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1569001 ?

Yeah, that looks right. We're working on plans to upgrade the backend. That should help.