156660 - Mozilla messes messages indexes with hundreds of messages

Status: VERIFIED WORKSFORME

(MailNews Core :: Backend, defect)

Description

[William N. Zanatta]

There is an old problem with mozilla mail/news reader. 
It messes up the index when *receiving* large amount of messages (about a
thousand and a half) of different sizes. It simply get lost in the indexes and
all the subjects points to the same message. 
This one has been hidden there since earlier in 0.9 series (when I started using
it but Netscape 6 was already bugged).
Also there seems to have no way to recover messed messages.
Today I received about 1.800 messages and almost 900 of them (very important)
has been lost.

Comment 1

[David :Bienvenu]

you need to tell us what version of the client you're using now. I believe this
has been fixed for a while. Your messages might still be there - have you tried
deleting your INBOX.msf file?

Comment 2

[William N. Zanatta]

OK Let's go...
My client has the Build ID: 200206204
No, I didn't tried deleting the .msf.
I tried a 'Compact Folders' and it reindexed the messages correctly but it put
them  in the INBOX.
Well, it worked. But, why does it reindex messages in the INBOX when they should
be in other Folders (not a bug but maybe a missing feature)?
Also, this buggy(?) behavior has really been hidden for some releases but it is
back now.
Can I safely delete the .msf files without corrupt my messages database?

Comment 3

[David :Bienvenu]

Is Build ID: 200206204 a trunk build or a Moz 1.1 alpha build? I'm guessing a
trunk build. Like I said before, old builds did have problems like this but I
thought they'd all been taken care of before 06/20. The other thing that can
cause this problem is run two  clients (e.g., Netscape 6.x and Moz 1.x) against
the same profile simultaneously. The latest Moz builds have profile locking to
prevent this, but older builds did not.

Anyway, yes, you can delete your .msf file - it will be regenerated from your
mail folder.

You really receive 1800 messages a day? I'm assuming you're talking POP3
messages. Do you have filters set up or do they all go to your inbox?

Comment 4

[William N. Zanatta]

Hmmm I think its not a trunk.
Mozilla 1.1a+
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1a+) Gecko/20020624

I do not run anyother mail client. Mozilla lives in my heart :D
I'll try downloading the latest release (maybe a nightly build?) but it will be
a little hard to test over this problem again.
No, hehe, I don't receive 1800 messages a day. I have been out for 4 days and my
mailbox was loaded with mailing lists plus personal mails and stuffs of my system.
Normally I receive something about 500 messages/day, including mailing lists,
logs personal and so forth...
Yes, we are talking about POP3 and yes, I have filters and each of them has its
own place.

Hmmm how can we test this issue against a newer release? Any suggestions? Or
will we close this bug and reopen it if things become strange?

Comment 5

[Navin Gupta]

You are using a fairly new trunk build 

Mozilla 1.1a+
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1a+) Gecko/20020624

So you are seeing this problem with this trunk build? I'm confused because you
mentioned 0.9 series. 

Comment 6

[William N. Zanatta]

The first time I had this problem was in Netscape 6. Then I moved to Mozilla 0.9
series and it also has the same problem. After some releases ( I used to
download nightly builds everyday) it stopped messing my messages (it often
occurred when for some reason the client crashed). But now, with this trunk
1.1a, the bug seems to be  back. That's what I'm saying (or trying to ;] )

Comment 7

[(not reading, please use [e-mail] instead)]

mass re-assign.

Comment 8

[Mike Cowperthwaite]

William Zanatta, is this bug still an issue for you?  If not, please mark the bug:   Resolved | WorksForMe