156830 - Can't tell which IMAP folder has new mail!

Status: VERIFIED DUPLICATE of bug 162475

(SeaMonkey :: MailNews: Message Display, defect)

Description

[6e77a 70 6e 6e7a]

I have had the preference set to scan all my IMAP folders for new mail for a
couple of months now, and all of a sudden it's working strangely.  I get a
new-email sound and the highest-level account folder has a green arrow, but I
can't tell which subfolder got the email.  It's been this way for a few nightly
builds.

Comment 1

[[e-mail] (gone - use [e-mail] instead)]

Reporter, did you try setting the UI preference located off of the Properties
menu item for each folder?  Context-click a folder, select Properties, and then
the last checkbox - 'Check this folder for new messages'.

Comment 2

[6e77a 70 6e 6e7a]

No, that checkbox didn't exist when I read that I should use the work-around:

  user_pref("mail.check_all_imap_folders_for_new", true);

in my prefs.js.  It looks as though that work-round is no longer necessary.  Is
this true?  I will see what happens without that preference set and report back.

Comment 3

[6e77a 70 6e 6e7a]

BTW, is there some less painful way to tell Mozilla to check most of my folders?
 Maybe something in one window like there is for subscribing to them?  Can I get
a summary of which folders are getting checked somehow?

Comment 4

[[e-mail] (gone - use [e-mail] instead)]

------- Additional Comment #2 From 6e77a 70 6e 6e7a  2002-07-15 19:17 -------

No, that checkbox didn't exist when I read that I should use the work-around:

  user_pref("mail.check_all_imap_folders_for_new", true);

in my prefs.js.  It looks as though that work-round is no longer necessary.  Is
this true?  I will see what happens without that preference set and report back.

It should just work with the new UI enabled on a per-folder basis.  I haven't
verified that bug yet, though.  Bug 146559.


------- Additional Comment #3 From 6e77a 70 6e 6e7a 2002-07-15 19:23 -------

BTW, is there some less painful way to tell Mozilla to check most of my folders?
 Maybe something in one window like there is for subscribing to them?  Can I get
a summary of which folders are getting checked somehow?

No less painful way, yet.  It's either one of three things:

1. The total pref user_pref("mail.check_all_imap_folders_for_new", true); which
I think is pretty buggy.
2. The default, which is just to check INBOX on the IMAP store.
3. The UI we have in the properties for each specific folder.

Comment 5

[[e-mail] (gone - use [e-mail] instead)]

 6e77a 70 6e 6e7a, is this satisfactory for you, now, with the new preference? 
I realize that getting to the preference isn't the most intuitive, but once
you've enabled it, are you able to tell which IMAP folder has new mail?   Thanks.

Comment 6

[6e77a 70 6e 6e7a]

It behaves better, but I still see the problem once in a while.  Just a minute
ago I got a green arrow on one one my accounts with mail, and when I expanded
that account, there were no green arrows until I clicked on the Inbox folder.

Shouldn't the subscription window have the checkboxes rather than the properties
window?

Comment 7

[Ian Pottinger]

This happens when I delete mail (which automaticly moves it to the trash folder)
or when I manually move mail between folders.  MailNews will later report that
there is new mail, place a green arrown on the account but fail to indicate in
which folder to "new" mail resides.  

I've seen this for many weeks now but have been too lazy to file or find the bug
report.  I'm doing that now and have found several candidates.  I sure I will be
dup'ing this or several other bugs soon.

Comment 8

[Ian Pottinger]

I believe that although the complains and proposed remedies are different, the
root cause of this bug and bug 162475 are the same.

This bug suggests that MailNews should indicate which folder has "new" mail.  (I
dissagree)

Bug 162475 suggests that no new mail notification should occur at all under such
circumstances.  (I agree)

It would be best to argue the merits of both remedies under a single bug.

*** This bug has been marked as a duplicate of 162475 ***

Comment 9

[6e77a 70 6e 6e7a]

> This bug suggests that MailNews should indicate which folder
> has "new" mail.  (I dissagree)

I have filters on my mail server that categoize email messages and store them
into different folders.  If MailNews didn't indicate which folder has new mail I
would no longer be able to use it.

Comment 10

[Ian Pottinger]

6e77a 70 6e 6e7a,

From what I understand, the "mail.check_all_imap_folders_for_new" pref is
depricated.  You can now achieve the same functionality through the UI:  Just
right clicking over each folder for which you want new mail notification. 
Select "Properties." In the "General Information" tab, chechmark the "Check this
folder for new messages" option.  MailNews will now indicate whether or not the
folder has new mail. (This bug should have been resolved as invalid.)

The real issue here is that new mail notification should only happen when truly
new messages arrive ... but not when exsisting messages (read or unread) are
moved from folder to folder.  In your case the new mail notification should go
off because the messages are truly new regardless of whether they are filered or
not from the inbox to another folder.  In my case, when I run a filter that move
exsisting messages between folders, delete exsisting mail, or manually move
exsisting mail from one folder to another, the new mail notification should
*not* go off.

I hope this clears thing up.  If I'm mistaken, please let me know.

Comment 11

[6e77a 70 6e 6e7a]

Thank you for clarifying.  I was confused.  I now agree with you.

Comment 12

[[e-mail] (gone - use [e-mail] instead)]

verified dup (thanks for the triage, ian)