1572466 - Window is not rendering

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[michalzabrocki]

Attachment: Zaznaczenie_678.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

I use latest nightly on linux mint and this starts some 2/3 days ago.
Just open browser.

Actual results:

Window is empty and transparent, please check attachment i see only borders of window.
When i click alt i can go through the menu. Window like About Firefox nightly is visible, also i can open library(history/bookmarks) window.
But main window stay invisible, i try restarting firefox, i also try wait for some updates.

Expected results:

Firefox main window should be visible.

Comment 1

[michalzabrocki]

Attachment: Just to confirm what i wrote in description

Comment 2

[Pablo]

Hi,
I tried this on Ubuntu 18.04 64bit and i am unable to replicate the issue.

please download Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem.

If you still have the issue please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Lastly test if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Regards
Pablo

Comment 3

[michalzabrocki]

Hi Pablo,

I do as you said, and new installment work ok. Old is still broken but i assume this must be some weird problem with this installment.

If this is ok, we can say this is resolved.

Thank You for Your time,
Michał