157323 - Conn: Crash when resuming from "Stand By" (NO TALKBACK)

Status: VERIFIED INVALID

(Core :: Networking, defect)

Description

[Mark Williamson]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.1a) Gecko/20020611

Right, I've been trying for _ages_ to get a perfect testcase for this what
seemed at first random bug, and now I have :)

1) Start mozilla.
2) Start -> Shutdown -> "Stand By".
3) Observe computer going into stand by.
4) Wake computer from stand by. (on my laptop I hit the power button)
5) Goto http://slashdot.org
6) Observe instant crash and most importantly no talkback.

Comment 1

[Damir Perisa]

'wake on network' enabled in BIOS?

Comment 2

[Mark Williamson]

The laptop is a Dell Latitude L400
BIOS VER: A04

It does not seem to have a "wake on network" option, but it does have a "Suspend
Mode" which is set to "Save to Disk"

Comment 3

[Olivier Cahagne]

Mark, can you post Talkback ID for this crash ? Run
'mozilla/bin/components/talkback.exe'

Comment 4

[Mark Williamson]

hi Olivier,

I wish I could, but the crash does not trigger the talkback agent, hence I cannot :(

Can anyone replicate this bug? 

Comment 5

[Matthias Versen [:Matti]]

This is wfm with win2k build 20020724..

(i tried it 3x with suspend and hibernate)

Comment 6

[timeless]

can you try running dr. watson?

Comment 7

[Michael Lefevre]

WFM with 2002091908/trunk/win2k.

reporter (Mark): can you reproduce this bug with a recent build of mozilla (for
example, 1.2alpha)? if so, please comment again with details. if not, please
resolve this bug as WORKSFORME. thanks.

Comment 8

[benc]

+qawanted - I'll look for a XP system.

Comment 9

[Mark Williamson]

Ok, more details.

Tried with 1.2a, still occurring. 

Examining various options in the BIOS, I switched off the "Dell Quiet Boot".
Hence on bootup I can see a normal startup i.e. POST test, mouse detection etc.
I found something very interesting. A red box popped up with the following error
message:

"Save to disk Partition is too small.
 Save to disk feature disabled.
 Run Phdisk.exe for information. FILE Create new.
 PARTITION. Consult manual.
 Hit any key to continue"

This message disappeared very quickly without key press; it took a few reboots
to get the message down on paper.

Next I changed the bios option:
 Suspend Mode -> Save to Disk

To:
 Suspend Mode -> Save to Ram


With this changed, there was no error message and the bug did NOT occur.

Comment 10

[Michael Lefevre]

that sounds like it's your problem rather than mozilla's i'm afraid... your
system doesn't have enough space to save the contents of RAM, so when you
resume, some or all of mozilla won't get loaded back in - it'd be hard for it to
continue with chunks of it's program or data missing from memory...

Comment 11

[benc]

RESOLVED: INVALID.

Mark, please VERIFY if you concur.

Comment 12

[Mark Williamson]

Yup! Thanks everyone for looking into this.