Extremely slow scrolling using scroll bar on right side of browser




17 years ago
17 years ago


(Reporter: macnsew, Assigned: jag+mozilla)




Firefox Tracking Flags

(Not tracked)




17 years ago
Extremely slow scrolling using scroll bar on right side of browser.
Also, when I went to report this bug earlier, Mozilla browser crashed (for the
umpteenth time today).

Comment 1

17 years ago
Please ALWAYS include your Mozilla build ID with the bug report. Thank you.

Comment 2

17 years ago
Build ID 2002071508
Summary: Extremely Slow Scrolling & Multiple Browser Crashes → Extremely Slow Scrolling & Multiple Browser - Crashes Build ID 2002071508

Comment 3

17 years ago
I've experienced no problems with that build

Comment 4

17 years ago
WorksForMe using FizzillaCFM/2002071508.

Mac Sew, please report the crasher as a separate bug using the Bugzilla Helper
at [http://www.mozilla.org/quality/help/bug-form.html], and attach a crash
report. Since Mac OS X builds don't include TalkBack, always try to file a bug
whenever it crashes.

About this bug: can you reproduce this problem using a new Mozilla user profile?

(Sending to XP Toolkit/Widgets.)
Assignee: Matti → jaggernaut
Severity: major → normal
Component: Browser-General → XP Toolkit/Widgets
Keywords: perf
QA Contact: asa → jrgm
Summary: Extremely Slow Scrolling & Multiple Browser - Crashes Build ID 2002071508 → Extremely slow scrolling using scroll bar on right side of browser

Comment 5

17 years ago
This bug report does not have sufficient steps to reproduce to be valid.
Last Resolved: 17 years ago
Resolution: --- → INVALID

Comment 6

17 years ago
It is not my intention, or anyone else's, to discourage people from finding
and reporting bugs. But it is also not my intention to waste engineer's time
dealing with incomplete and undefined bug reports. Please read:
particularly with respect to 'reproducible' and 'specific'. If you have
additional details that would allow an engineer to address your problem in an
effective way, then reopen this bug.

> 2) I don't see the connection to XP? This is not on the Windows XP OS;
>    it's on Mac OS X.

If you read the definitions of the "XP..." components (click on 'Component'
link in this bug report) you will see that XP is shorthand for "cross
platform" and has nothing specifically to do with Windows XP. In practice, XP
Toolkit is the home of bugs relating to bugs in the core functionality of the
UI, such as a scrollbar problem. [Of course, 'Browser General' is a suitable
rest home for unspecific bug reports, but I digress].

Comment 7

17 years ago
Responding to points in an e-mail that "Mac Sew" sent jaggernaut:

1) The bug was marked invalid as it does not provide enough detail to do any
troubleshooting.  Details such as exactly what kind of Mac (slow is a very
relative term) and what site(s) exhibit the slowness.

As for crashes, internally we find Mozilla very stable on Mac OS X.  Not to say
there aren't some sites that might not cause it to crash but without knowing
what site and how to reproduce it we can't really find and fix the problem.  If
Mozilla is repeatedly crashing for you please log a bug with these details and
then attach a Mozilla crash log to the bug.  Crash logging is enabled in the
preferences panel of the Console application (in /Applications/Utilities).  Turn
on the "Log crash information..." and "Automatically display..." prefs and any
time an OS X app crashes the console app will display data that will hopefully
be useful in determining why the crash occured.

3) Regarding the stability of the build, these days it's generally quite high
and a couple of other people noted in the bug that they saw no problems with the
2002071508 build.  If you are using a nightly build consider it a thrill
seekers/bleeding edge build and not a 'release' build.  A nightly build doesn't
get QA verification before being posted (it's posted _for_ QA review).  And keep
in mind that, like most people, QA engineers don't work on the weekends.

4) External bug reports are very useful but _only_ if they contain specific, and
preferably reproducable, information on the problem that is being observed.  If
you'd like to add the information described we can certainly re-open the bug
(that's why the option is there :-) 

Comment 8

17 years ago
I wonder if this is related to bug 157837 ?

Comment 9

17 years ago
vrfy invalid
yes it's quite possible it was that bug. reporter: the bug referenced was fixed 8/1.
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