Closed Bug 1576522 Opened 6 years ago Closed 6 years ago

Email Logins are Not Saved When Profile is Moved/Copied to New Computer

Categories

(Thunderbird :: Security, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: steven, Unassigned)

Details

(Whiteboard: [Support])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0

Steps to reproduce:

  1. Install Thunderbird on different computer.
  2. Move/copy profile folder to the other computer from a preexisting Thunderbird installation (including editing Profile.ini to reflect the changes).
  3. Launch Thunderbird on the new computer.

Actual results:

Both my Gmail login and IMAP logins are not being saved. Thunderbird is asking for my passwords for both accounts on every start. Gmail has an authentication failure even with the correct password and second factor code. My IMAP accounts work aside from the annoyance of logging in every time.

Expected results:

All of the login information should have been saved in the profile folder. Gmail should see that this is the same profile and allow the login (as if both computers are the same machine). Any passwords or Oauth tokens should be preserved when copied from one machine to another. If this is no longer feasible for technical or security purposes, then a secure backup/copy/transfer solution should be implemented.

Component: Untriaged → Security

Well, strictly speaking, this sort of profile transfer is not supported. That said, I copy profiles all the time (on Windows) and there's never a problem. This sounds like a support problem. We're also working on a backup solution for a future release.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → INVALID
Whiteboard: [Support]
You need to log in before you can comment on or make changes to this bug.