Firefox 68.0.2 causes blue screen Windows 10
Categories
(Firefox :: General, defect)
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(Reporter: denis-andreevich, Unassigned, NeedInfo)
Details
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(1 file)
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6.24 MB,
image/jpeg
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Details |
IMG_20190830_083206_3[1].jpg
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.110 Safari/537.36 Vivaldi/2.7.1628.30
Steps to reproduce:
After update Firefox to 68.0.2 my Windows 10 has shutdown with blue screen
Actual results:
When i load new pages. Last time blue screen happened when i answer promoted video and player started load next video. After loading system i look system event log and see windows log, in which says Windows was shut down because happened power off. Firefox after that started home page without no offering me restart old session. I want to say, for the last week after update Firefox my pc shutdown blue screen many times.
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Comment 1•5 years ago
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Hi @Denis, cannot reproduce the issue, tried with version 67.0.4 updated to the last 68.0.2. Can you send a crash report ? or try to analyze the minidump file, there are info about what may cause this crash (https://www.raymond.cc/blog/how-to-analyze-memory-dump-dmp-file/). I will set a component, if isn't the right one please fell free to change it. Further, we can get some support from dev team to handle it.
Regards,
Liviu
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Comment 2•5 years ago
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This isnt actionable yet, please feel free to reopen with a crash report or further information to diagnose, Cheers
Description
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