White bar across top
Categories
(Firefox :: Untriaged, defect)
Tracking
()
People
(Reporter: klhaviland, Unassigned, NeedInfo)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
Open Firefox in secondary monitor of a dual monitor setup. Go to load tab and all toolbars go white. Attempted to endtask Firefox. Firefox restarts with same behavior. Still no ability to resize window in GUI.
Windows 10 Pro v1903
HP 8200 Elite
Actual results:
All toolbars go white. No buttons visible. No options to minimize/maximize/close/ No address bar, no bookmark bar.
Expected results:
Toolbars should be visible.
https://support.mozilla.org/en-US/questions/1073267
This is the issue from back in 2015. I used the F11 Key to toggle between fullscreen and was able to get the bars visible again. I use this browser for work and have enjoyed using it, however when four years of updates have rolled through and a bug like this gets left unresolved it leaves a person to wonder whether or not its time to look at other options.
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Comment 1•6 years ago
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Hello,
I do not own an HP 8200 Elite but I tried reproducing this issue on my desktop computer, having a dual monitor setup as well, while using the release version of Firefox 69.0, the beta one 70.0b6 and Nightly version 71.0a1 (2019-09-16) without any luck.
I would suggest re-testing the issue while in Safe Mode. You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .
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Comment 2•6 years ago
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Marking this as Resolved > Incomplete due to the lack of response from the reporter.
If the issue reoccurs feel free to reopen the issue.
Description
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