1581365 - Unable to import a personal certificate

Status: RESOLVED INVALID

(NSS :: Libraries, defect)

Description

[Juan Simón]

Attachment: Captura del escritorio de 15-09-19 10:06:58.webm

User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0

Steps to reproduce:

When I attempt to import a personal certificate Firefox does nothing after selecting the file from my computer. It doesn't even ask me for the certificate password.
In error console shows:

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIX509CertDB.importCertsFromFile] certManager.js:525
addEmailCert chrome://pippki/content/certManager.js:525

Attached is a video.

Comment 1

[Liviu Seplecan]

Hi @Juan Simón, could you please provide the certificate that you've attempted to upload?
I will add a component to the issue, if isn't the proper one please fell free to change it.
Also:
Can you reproduce this issue on a clean profile or in safe mode?

1. a clean profile:
   http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
2. Safe mode:
   http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
   => provide the response for both.
   Regards,
   Liviu

Comment 2

[Juan Simón]

It fails both tests equally.

Comment 3

[Juan Simón]

Attachment: certificate that I've attempted to upload

I have 2 certificates and both fail equally. I upload only one because it's enough to prove it.
If possible, please mark this attachment so that it can only be viewed/downloaded by the Mozilla team.

Comment 4

[Liviu Seplecan]

Hi @Juan Simón, thanks for the info, I've try to load the certificated provided, can't do that. nothing happens. Are you sure that is a valid certificate, You've used at some point and it works and now not? Could be a broken certificate.
Further, maybe someone from dev's team could give us a hand.
Regards,
Liviu

Comment 5

[Juan Simón]

That certificate is valid and I imported it correctly into Chromium and Gnome Seahorse.

Comment 6

[Juan Simón]

I have exported the certificates from Chromium and now I've been able to import them into Firefox.
I don't know where was the problem but it's solved.

Comment 7

[Juan Simón]

Please have one of the bugtracker moderators delete the attachment with my certificate.