Crash when adding bookmarks and closing tabs
Categories
(Firefox :: Untriaged, defect)
Tracking
()
People
(Reporter: codespunk+bugzilla.firefox, Unassigned, NeedInfo)
Details
Attachments
(2 files)
Screenshot at 2019-09-16 17-09-19.png
User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
I was trying to slim down all of my active windows and tabs so I would restore each window, ctrl+d bookmark and ctrl+w to close the tab.
For some reason this caused FireFox to crash after a few tabs and windows were closed. I would open it back up, restore tabs, repeat, have it crash again, repeat.
When my session restored, sometimes previously closed tabs would come back up. So I ended up finally clicking on "..." on the address bar and then ctrl+w the duplicates and clicking on the star for the unbookmarked ones. It didn't crash when I did it this way but my sample size is low.
I am using Firefox 69.0-2.fc30.x86_64 on Fedora 30:
https://retrace.fedoraproject.org/faf/reports/2685225/
I tried to report this through my OS but was told by a dialog that the submission didn't contain any useful information. The above link displayed for this entry in the "Problem Reporting" application after trying to report it. I can only assume that this is the result of some kind of association with similar reports.
Actual results:
Firefox crashed.
Sometimes ctrl+d would be unresponsive and fail to produce the bookmark popup.
Expected results:
Bookmark, close tabs and windows, without crashing.
--- Running report_uReport ---
('report_uReport' completed successfully)
--- Running analyze_CCpp ---
Ok to upload core dump? (It may contain sensitive data). If your answer is 'No', a stack trace will be generated locally. (It may download a huge amount of data). 'YES'
Querying server settings
Preparing an archive to upload
You are going to upload 40.3 MiB. Continue? 'YES'
Uploading 40.3 MiB
Upload successful
Retrace job started
Analyzing crash data
...............
Preparing environment for backtrace generation
...................
Generating backtrace
.......................
Retrace job failed
Retrace failed. Try again later and if the problem persists report this issue please.
2019-09-16 21:09:27 Analyzing crash data
2019-09-16 21:12:19 INFO:faf.Coredump2Packages:Executing eu-unstrip
INFO:faf.Coredump2Packages:Mapping build-ids into debuginfo packages
INFO:faf.Coredump2Packages:Getting binary packages from debuginfos
2019-09-16 21:12:19 Preparing environment for backtrace generation
2019-09-16 21:15:44 Generating backtrace
2019-09-16 21:19:54 Running GDB failed
Do you want to generate a stack trace locally? (It may download a huge amount of data but reporting can't continue without stack trace). 'YES'
Analyzing coredump 'coredump'
Cleaning cache...
Cache cleaning has finished
All debuginfo files are available
Generating backtrace
Backtrace is generated and saved, 9047 bytes
Backtrace parsing failed for .
1:0: No frame and no thread found.
--- Running analyze_BodhiUpdates ---
Looking for similar problems in bugzilla
Duplicate bugzilla bug '#1585332' was found
Searching for updates
No updates for this package found
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Comment 3•6 years ago
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Hi Matt D.,
Thanks for submitting this bug to us. I've tried to reproduce it using Firefox 69.0.1 (32.bit) and Firefox Nightly 71.0a1 (32-bit - 2019/09/20) on Ubuntu 16.04 and I wasn't able to reproduce it. Sadly we don't have Fedora on our computers.
I've opened up lots of wikipedia tabs and doing CTRL+D and CTRL+W to bookmark and closed them and it didn't crash.
Does this issue occur with a fresh profile? You can find the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager
Can you please download Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem and see if the issue still occurs there as well?
If the issue still occurs, could you send me a screenshot or a video of the bug? That always helps a lot.
Thanks!
Sebastian
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Comment 4•6 years ago
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I believe I'm also having this same issue, with Firefox 69.0.1 (64-bit) on Fedora 30.
I've been able to trigger the issue fairly consistently by opening a new window, typing some search terms in the address bar, and when suggested search terms are shown in a drop-down from the address bar, closing the window with Ctrl+W.
All Firefox windows immediately close, and then Fedora shows a system notification that "Firefox has quit unexpectedly", and clicking this shows the Fedora "Problem Reporting" program seen above.
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Comment 5•6 years ago
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Hi Matt,
Have you been able to double check this using a fresh profile and/or Firefox Nightly?
Please let me know
Thanks!
Sebastian
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Comment 6•6 years ago
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Hi Matt,
I'm marking this as Resolved-Incomplete due to lack of response. If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.
Thanks!
Sebastian
Description
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