English (GB) Language Pack makes Firefox crash instantly on startup
Categories
(Firefox :: Untriaged, defect)
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(Reporter: ajf, Unassigned)
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User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0
Steps to reproduce:
I tried to open Firefox (70.0b7) by clicking on it in the macOS dock. I then tried to run the executable directly from the command-line. I had English (GB) Language Pack 70.0buildid20190902191027 installed.
(Issue diagnosed by using safe-mode and disabling everything, seeing that it was no longer broken without safe-mode, then enabling just the language pack and seeing the browser wouldn't start once again.)
Actual results:
Browser does not open, an XML Parsing Error window appears for maybe two seconds before the process just dies:
“XML Parsing Error: undefined entity
Location: chrome://browser/content/browser.xhtml
Line Number 2982, Column 11:
<button id="protections-popup-trackersView-settings-but
----------^”
(transcribed from screenshot)
Expected results:
Browser starts up and works
Comment 1•5 years ago
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Unfortunately it's a known issue. You should be able to start in safe-mode, uninstall/disable the language pack and restart normally. At that point you should be able to reinstall the language pack if needed.
Description
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