1582874 - Warn AMO users when visiting wrong platform site

Status: RESOLVED WONTFIX

(User Experience Design Graveyard :: Firefox Desktop: Consultation, enhancement, P2)

Description

[Amy Tsay [:amyt]]

Request Description
AMO users visiting the desktop site on a mobile device (and vice versa) will be warned about it and given the opportunity to switch.

The site being visited is determined in the URL:
https://addons.mozilla.org/firefox/ is the desktop site.
https://addons.mozilla.org/android/ is the mobile site.

This means that bookmarks or links from the web or other places can lead users to the wrong site they intended to visit. A recent mistake in a Fennec patch sent many mobile users to the desktop site, where they ended up having a bad user experience by being offered desktop add-ons that didn’t work for them.

We can probably use existing AMO components to build the warning, but can use UX consultation on placement, content, behavior, etc.

Deadline
Q4 2019

Priority Level
(1 = High 2 = Medium, 3 = Low):

2

Priority Level Description
Marking this priority 2 because it should be an easy fix that will result in a much better experience for users switching between mobile and desktop.

Supporting Information
PRD: https://docs.google.com/document/d/1FkSMoMFrdl-bwSCJH1nqvKNCUByWl7VEIPx55Yh9ONc/edit

Trello: https://trello.com/c/gvnhhHho/145-warn-users-when-visiting-wrong-platform-site

Comment 1

[Kumar McMillan [:kumar]]

This is being tracked by AMO frontend team in https://github.com/mozilla/addons-frontend/issues/8701

Comment 2

[Aaron Benson]

Spec for messaging to users: https://mozilla.invisionapp.com/share/V4UBSNTHMN2#/387093697_addons-Messaging-Platforms

Comment 3

[Kumar McMillan [:kumar]]

Thanks, Aaron. Is it OK to use the triangle + exclamation icon instead? The yellow bar we use for warnings currently has that icon (not the one you used), as shown in the warning spec here: https://design.firefox.com/photon/components/message-bars.html We could go with the circle + i but it would introduce some inconsistency.

Comment 4

[Aaron Benson]

I think the info icon makes more sense for this message since it's more informational in nature and doesn't require any user action.

Comment 5

[Kumar McMillan [:kumar]]

ok, we'll add an exception to our Photon implementation for that.

Comment 6

[David Lawrence [:dkl]]

This product has been moved to the graveyard so this bug will not longer be worked on.