Closed Bug 1582958 Opened 6 years ago Closed 6 years ago

On Mac, 60.x Interface stalls/blocks when checking for email until checking for email is complete. 68.x works fine

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: jph40108, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36

Steps to reproduce:

For the past couple of weeks, the Thunderbird interface completely stalls and becomes unresponsive at times. Sometimes when editing an email, for example, when you type a key, nothing happens for several seconds, and since I am on a Mac the beachball appears when you have the mouse over any part of the Thunderbird interface. I have learned to look at the status (bottom left corner of the main window), and it will indicate in some way that it is downloading email, such as "Connecting to ....".

Actual results:

When editing an email, suddenly and for no apparent reason, the typing a key results in nothing happening, and the beach ball appears (on a Mac) when you click on any part of the interface. The interface becomes unresponsive, until checking for email is complete (as indicated in the status message on the bottom left corner of the main window).

Expected results:

Typing a key should result in an immediate appearance of the typed letter, and the rest of the Thunderbird interface should be responsive.

Suggest start by updating to version 68. You'll need to donwload it from https://www.thunderbird.net/ Then post your results

Flags: needinfo?(jph40108)

Thank you Wayne. That indeed helped. There are some issues with filters but I will file those separately.

Flags: needinfo?(jph40108)

(In reply to Josh from comment #2)

Thank you Wayne. That indeed helped. There are some issues with filters but I will file those separately.

PS - just to be clear, this seems resolved.

Thanks for the updte

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
Summary: Interface stalls/blocks when checking for email → On Mac, 60.x Interface stalls/blocks when checking for email until checking for email is complete. 68.x works fine
You need to log in before you can comment on or make changes to this bug.