Closed Bug 1582984 Opened 5 years ago Closed 5 years ago

Clicking on a mailto: link causes an infinite loop of tabs with that link being opened

Categories

(Core :: DOM: Navigation, defect)

Product:
Core
Component:
DOM: Navigation
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1496380
Tracking Flags:
Tracking Status
firefox70 --- wontfix
firefox71 --- fix-optional

People

(Reporter: ehsan.akhgari, Unassigned)

Details

(Keywords: regression, regressionwindow-wanted)

[Tracking Requested - why for this release]: Extremely severe bug on a semi-frequent user interaction, potentially causing the user to switch away from Firefox.

Steps to reproduce:

  1. Download Firefox 70.0b8, and create a new profile.
  2. Go to a page with a mailto: link like this.
  3. Click on the lick (e.g. "Send mail").

A new tab with the mailto: link is opened, followed by another one, followed by another one, ad infinitum. Each time a new tab is opened the browser window is brought into the foreground which makes it difficult to access the Task Manager, for example. Sometimes when you close the browser window, another browser window is opened and the same thing happens again in a loop. This part of the behaviour is intermittent.

I reproduced this on Windows 10 Version 1809 (OS Build 17763.737). The user who this was happening to expressed to me that she was on the verge of switching away from Firefox because of this.

If Firefox is set as the default handler, it may be the same as bug 215554

(In reply to Marco Bonardo [::mak] from comment #1)

If Firefox is set as the default handler, it may be the same as bug 215554

Indeed, in fact this is a duplicate of bug 1496380!

Status: NEW → RESOLVED
Closed: 5 years ago
tracking-firefox70: ? → ---
Resolution: --- → DUPLICATE

From the duplicate. Noting the workaround is:

  • Enter about:preferences into the address bar.
  • Check the action defined for mailto.
  • If it's blank, set it to the mail handler you want to use.

(In reply to Liz Henry (:lizzard) from comment #4)

From the duplicate. Noting the workaround is:

  • Enter about:preferences into the address bar.
  • Check the action defined for mailto.
  • If it's blank, set it to the mail handler you want to use.

FWIW there is almost zero chance that a user would find this workaround. See bug 675428 comment 34 for why this is still a problem for users. :-(

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