1583456 - Infinite Loading on Create Account/Sign In from What's New page on stage.mozaws.net

Status: RESOLVED INVALID

(Cloud Services :: Server: Firefox Accounts, defect)

Description

[Alin Ilea, Desktop Test Engineering]

Affected versions:

Tested on Beta 70.0b9 and Nightly 71.0a1 (2019-09-23).

Affected platforms:

Tested on Windows 10, Windows 7.

Prerequisites:
To be able to see the about:welcome page on a version where this is not implemented please go to about:config and set:

identity.fxaccounts.autoconfig.uri to https://accounts.stage.mozaws.net
browser.newtabpage.activity-stream.fxaccounts.endpoint to https://accounts.stage.mozaws.net

Also set the following prefs:

1. identity.fxaccounts.auth.uri to https://api-accounts.stage.mozaws.net/v1
2. identity.fxaccounts.remote.oauth.uri to https://oauth.stage.mozaws.net/v1
3. identity.fxaccounts.remote.profile.uri to https://profile.stage.mozaws.net/v1
4. identity.fxaccounts.remote.root to https://accounts.stage.mozaws.net
5. identity.sync.tokenserver.uri to https://token.stage.mozaws.net/1.0/sync/1.5

Restart the browser.

Steps for Create a new account:

1. Open Firefox
2. From hamburger menu select "What's new" and click on "Firefox now fights harder for your privacy".
3. Click on "Get a Firefox Account" button (in the upper right corner)
4. Complete all fields with valid credentials, click Create account button.

Steps for Sign In with an already registered account:

1. Open Firefox
2. From hamburger menu select "What's new" and click on "Firefox now fights harder for your privacy".
3. Click on "Get a Firefox Account" button (in the upper right corner)
4. Click on "Have an account? Sign in", enter the credentials for an already existing and verified account and click Sign in button.

Expected result:

1. For Create a new account steps, the user is able to create a Firefox account.
2. For Sign In with an already registered account steps, the user is able to Sign In into their account.

Actual result:

1. For Create a new account steps, after the user complete all fields with valid data and click on Create account button, the page gets stuck in an infinite loading.
2. For Sign In with an already registered account after the user complete the fields with credentials for an already existing and verified account and click on Sign In button also the page gets stuck in an infinite loading.

Comment 1

[Mark Hammond [:markh] [:mhammond]]

stage.mozaws.net is not a production system - why do you care?

Comment 2

[Alin Ilea, Desktop Test Engineering]

Hi Mark,

I'm Alin and I'm doing the QA part for this feature. We need to test the "Standardization of Accounts Flows" feature and this is the environment where we test the feature before it goes in production. Without stage settings we can not see the new changes that were made from Trailhead to Skyline in order to validate them. Our QA scope is to find bugs earlier in the stage environment before the feature goes in production.

Thanks.

Comment 3

[Mark Hammond [:markh] [:mhammond]]

Have you verified with the fxa team that stage is operational and running the code you expect? Bugzilla's probably not the right place for that communication, but I'll at least put this in the correct component.

Comment 4

[Danny Coates [:dcoates]]

https://github.com/mozilla/fxa/issues/2606