Closed Bug 1585350 Opened 6 years ago Closed 6 years ago

Email Search no longer finds all matches

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: brian.paul.hanley, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0

Steps to reproduce:

Right click Inbox, select "Search messages".
Select text in a subject. I can change the text below to be simply CDCR and it still fails. The email seems to have become invisible.
(The same thing happens for text in message body or an email source address.)
Version: 60.8.0 (64-bit)

Actual results:

Search finds no responders. I have seen this happen from time to time, but could never pin it down. I was sure the email was in there, but I just couldn't find it. For this specific case yesterday, I found a set of messages from an email source, but it did not find the email I was looking for.
Today, I have consistently reproduced it after finding the email by hand.
This is the email I was looking for yesterday.

Expected results:

It should have found the message(s). A few notations:

  1. The first time I noticed this was after I started compressing my email files to save space. Prior to a few months ago, I never did this. Could this be compression related?
  2. I have quite large email files for 6 different email addresses. However, this was reproduced on the first (primary) email which is a gmail address. The email file that I demonstrated this on, only goes back to 2013. The archive imported folders go back to 1999.
  3. One of the email addresses has PGP encryption installed. This was done around the same time as I started compressing the files.

You can try a few things:
Move the message to a separate folder and try to find it there.
Repair the folder where the search doesn't work: Right-click, Properties, Repair Folder.
Are you using local folder or IMAP folders? If the latter, synchronised for offline use?

Some PGP/Enigmail/pEp trickery actually encrypts/replaces the subject as well, so I don't think you'll find such messages.

In general, we need a reproducible example with a message that cannot be found reproducible. A screenshot doesn't help.

Repairing the Inbox fixed it.

Great.

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → INVALID
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