Clicking on link does not have any effect
Categories
(Core :: DOM: UI Events & Focus Handling, defect)
Tracking
()
People
(Reporter: joao.m.santos.silva, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
Left-click on "Login" on the top-right corner of this page: http://www.hays.pt/. Right-clicking works e.g. for opening in a new tab.
Actual results:
Nothing happens when the link is left-clicked.
Expected results:
Open the link. It works in Chromium.
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Comment 1•6 years ago
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User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0
Hi,
I have tested your issue on latest FF release 69.0.2 and latest Nightly build 71.0a1 (2019-10-07) and could not reproduce it using Ubuntu 18.04 and Windows 10. On my end it works ok both with left click and right click, the link is opened even if I click on login button with left click or right click for opening in new tab.
If the issue is still reproducible on your end, can you please retest this using latest FF release and latest Nightly build (https://nightly.mozilla.org/) and report back the results? When doing this, please use a new clean Firefox profile (https://goo.gl/AWo6h8), maybe even safe mode (https://goo.gl/AR5o9d), just with private network add-on installed, to eliminate custom settings as a possible cause.
Thanks for the report.
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Reporter | |
Comment 2•6 years ago
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Hello,
I can still reproduce the issue with my current Firefox settings.
Restarting Firefox in safe mode makes the issue disappear.
With the Nightly build the issue is also not there (similar to restarting in safe mode because I used a new profile).
With my system's Firefox I disabled all extensions (About Sync, Ahoy! and Cisco Webex) but the behaviour is the same.
Don't know what's causing this.
Thanks.
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Comment 3•6 years ago
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Since its working with a new profile I'm inclined to think that the issue is one of the extensions, can you please give us the full list of your extensions (is it just those 3 ?) so we can try to reproduce it on our end ? also it might help if you unistall each of them one at the time and see after which one the problem goes away, it would help us get to the bottom of it.
In the mean time I will set the component for this issue to User Events and Focus handling hoping it's the correct component, if not please someone change it to a more suitable one like Web extensions maybe ?
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Reporter | |
Comment 4•6 years ago
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Removed all extensions and the issue is still here.
Looking at the code, the link is:
<a class="un-login" href="https://m.hays.pt/login/" onclick="return Hays_gaq_push(this.href)">Login</a>
I see it is different from the link on its right:
<a href="https://m.hays.pt/speculativeCV/" id="btn_send_CV">Envie o seu CV</a>
I also see these messages in the console:
The resource at “<URL>” was blocked because content blocking is enabled. 4
The resource at “http://cdn.optimizely.com/js/571910047.js” was blocked because content blocking is enabled. www.hays.pt
The resource at “http://www.google-analytics.com/ga.js” was blocked because content blocking is enabled. www.hays.pt
The resource at “http://www.google-analytics.com/u/analytics_debug.js” was blocked because content blocking is enabled. www.hays.pt
The resource at “http://static.hotjar.com/c/hotjar-322753.js?sv=5” was blocked because content blocking is enabled. www.hays.pt
Any more ideas?
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Comment 5•6 years ago
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Dear Reporter, I think this is because of the tracking protection preferences. You may refer to this page to change the preference. Thank you.
Description
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