1586466 - Endless loading spinner when searching flights on EasyJet website

Status: RESOLVED INVALID

(Web Compatibility :: Site Reports, defect)

Description

[Marco Castelluccio [:marco]]

It works in Chrome, it doesn't work in Firefox. I've tested ESR 60 and Nightly, with an empty profile.

[Tracking Requested - why for this release]: EasyJet is a high profile website.

Comment 1

[Karl Dubost💡 :karlcow]

Attachment: Capture d’écran 2019-10-07 à 07.50.24.png

Steps to reproduce:

1. Go to https://www.easyjet.com/
2. Input a city in the from: example: Paris
3. Input a city in the to: example: Athens
4. Select date for leaving and returning
5. Search flight

Actual:
The page is working well. No issue we get the right information.

This was tested in Firefox 71.0a1 (2019-10-06) (64-bit) on macos on an empty profile.

Comment 2

[Marco Castelluccio [:marco]]

I can't reproduce it either today. Maybe they have fixed the problem on their end. Or maybe it's an intermittent bug.

Comment 3

[firefoss]

I don't mean to re-open this bug report.
I just want to let you know that I have the same problem on Firefox and on Chromium.

I am using the latest stable Firefox from mozilla.org, which is version 70.0.1 (64-bit).
Therefore I am not using Firefox installed from the Debian repository.
I created a new profile and the problem remains.

The operating system is the latest Debian stable, which is version 10, fully updated.

Chromium is also at its latest version, which is:
Version 76.0.3809.100 (Developer Build) built on Debian 10.0, running on Debian 10.1 (64-bit)
with no addons.
For Chromium I am using the one provided by the Debian repository.

I am attaching the two screenshots.

Kind regards,
Salvatore

Comment 4

[firefoss]

Attachment: easyjet.com_on_chromium.png

easyjet on chromium, infinite loading

Comment 5

[firefoss]

Attachment: easyjet.com_on_firefox.png

easyjet on firefox, infinite loading

Comment 6

[Marco Castelluccio [:marco]]

Thanks for the report. So it is indeed intermittent, and it is a bug in their website rather than in Firefox.