1586528 - Firefox Screenshots is unable to capture anything due to "SecurityError: The operation is insecure" error

Status: RESOLVED DUPLICATE of bug 1585588

(Firefox :: Screenshots, defect)

Description

[Michał]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0

Steps to reproduce:

Environment:

• OS: Ubuntu 18.04.03 LTS (Kernel: 5.0.0-29-generic)
• Firefox Nightly 71.0a1 (2019-10-05) (same problem occurs in previous daily versions)
• Profile: happens both on my "daily driver" as well as on a fresh profile

1. Go to any page
2. Try to capture the page's screenshot using the URLBar's interaction menu entry

Actual results:

1. A GNOME notification pops up saying that "Firefox Screenshots was unable to perform this operation". The last sentence of that message says:

The operation is insecure.

2. The URLBar's interaction menu entry's icon (the "take a screenshot" one) goes from white color to grey color.
3. The page is now soft-locked. I can't interact with any of its elements and cannot scroll it down or up.

• I can unlock it though, by trying to capture a screenshot again. This time, the notification won't pop up, but the page is now interactive again. The menu entry's icon turns white again.

4. The browser's console gets populated with these errors (Polish translation, I have no idea how to temporarily change interface's language to English):

Content Security Policy: Ignorowanie „'unsafe-inline'” w script-src lub style-src: określono „nonce-source” lub „hash-source”
Content Security Policy: Strona „https://bugzilla.mozilla.org” stosuje politykę „Report-Only” bez URI raportowania. Mechanizm CSP nie zablokuje ani nie zgłosi naruszeń tej polityki.
[WARNING] Unhandled error: <unavailable> undefined catcher.js:21:11
[WARNING] SecurityError: The operation is insecure. slides.js:52
[ERROR] Unhandled error:
[ERROR] Object { fromMakeError: true, name: "SecurityError", message: "The operation is insecure.", stack: "exports.display/this.slides</<@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/onboarding/slides.js:52:15\nwatchFunction/this.catcher@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/catcher.js:59:21\nEventListener.handleEvent*exports.display/this.slides<@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/onboarding/slides.js:44:14\nexports.display@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/onboarding/slides.js:24:12\nstart@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/selector/uicontrol.js:307:35\nsetState@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/selector/uicontrol.js:254:24\nexports.activate@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/selector/uicontrol.js:804:15\nwatchFunction/this.catcher@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/catcher.js:59:21\nthis.uicontrol<@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/selector/uicontrol.js:939:42\n@moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/selector/uicontrol.js:942:3\n", code: 18, result: 2152923154, filename: "moz-extension://5e29b2dd-82f3-4c2e-a7a0-3078b98a80eb/onboarding/slides.js", lineNumber: 52, columnNumber: 0, data: null, … }
undefined catcher.js:21:11

Expected results:

1. The screenshot procedure should succeed
2. The page should remain interactive

Comment 1

[Jim Jeffery not reading bug-mail 1/2/11]

Setting to NEW
I can confirm the error on Windows 10 as well but the page where I attempt a screenshot is not locked,, Win10 just pops up a side-bar Notification.

"Whoa, not sure what happened. Care to try again or take a shot on different page'.
The Operation is Insecure. "

Checking in the Browser Console I get:
1570281148029 [e-mail] WARN Loading extension '[e-mail]': Reading manifest: Invalid extension permission: mozillaAddons

Further Note:

1. The screenshot seems work in my 'Dirty Profile' - It will gray-out and give me options to 'copy' 'save' or Cancel
2. Testing with a clean New Profile, nothing changed.. I see the above errors and Screenshot does not work.
3. Thinking it could be a 'cert' issue, I copied over the cert8.db and cert9.db into the New Clean profile from my 'Dirty Profile, - No Joy, still get the error and does not save the screenshot.

Comment 2

[Alice0775 White]

I can reproduce the issue on Nightly71.0a1 Windows10 with new profile.

Unhandled error: <unavailable> undefined catcher.js:21:11
    unhandled moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:21
    catcher moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:62
    slides moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/onboarding/slides.js:44
    display moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/onboarding/slides.js:24
    start moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:307
    setState moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:254
    activate moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:804
    catcher moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:59
    uicontrol moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:939
    <anonymous> moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:942
SecurityError: The operation is insecure. slides.js:52
Unhandled error: 
Object { fromMakeError: true, name: "SecurityError", message: "The operation is insecure.", stack: "exports.display/this.slides</<@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/onboarding/slides.js:52:15\nwatchFunction/this.catcher@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:59:21\nEventListener.handleEvent*exports.display/this.slides<@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/onboarding/slides.js:44:14\nexports.display@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/onboarding/slides.js:24:12\nstart@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:307:35\nsetState@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:254:24\nexports.activate@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:804:15\nwatchFunction/this.catcher@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:59:21\nthis.uicontrol<@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:939:42\n@moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/selector/uicontrol.js:942:3\n", code: 18, result: 2152923154, filename: "moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/onboarding/slides.js", lineNumber: 52, columnNumber: 0, data: null, … }
 undefined catcher.js:21:11
    unhandled moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:21
    <anonymous> moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/background/senderror.js:59
    onMessage moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/background/communication.js:29
    watchFunction moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/catcher.js:59
    <anonymous> moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/background/startBackground.js:77
    <anonymous> moz-extension://6ba1bc1b-9e30-4399-90ee-b1d6b012f4a0/background/startBackground.js:76

Regression window:
https://hg.mozilla.org/integration/autoland/pushloghtml?fromchange=a3d9784a3b3326edc67c95699227b5fa684183d9&tochange=858991b684efa86e069eb0a919d640781ccb12dd

Suspect:
c8a2c27a1128c4800c1fefc9fafd06204e48ec2a Sean Feng — Bug 1467970 - Unsupport cross docGroup adoption r=smaug