1586760 - Addon Rollbacks remove user installed addons if they were previously enrolled in a addon rollout with a different version of the same addon

Status: NEW

(Firefox :: Normandy Client, defect, P3)

Description

[Patriciu Pop [:ppop], Ecosystem QA]

Attachment: addon-rollback_remove_user_installed.gif

[Affected Platforms]:

• All Windows
• All Mac
• All Linux

[Affected Versions]:

• Firefox Nightly 71.0a1, Build ID 20191006214844

[Prerequisites]:

• Have access to the delivery console.
• Have an active addon-rollout recipe.
• Have a profile that can be targeted by the addon-rollout recipe.

[Steps to reproduce]:

1. Open the browser with the profile from prerequisites.
2. Navigate to about:addons and remove the rolled-out addon.
3. Install a different version of the addon with the same ID.
4. Set-up and save an addon-rollback targeting the previously made addon-rollout.
5. Restart the browser.
6. Navigate to about:support and observe the page.

[Expected result]:

• The user installed addon is displayed on the page.

[Actual result]:

• The user installed addon is removed by the rollback.

[Notes]:

• I have attached a screen recording of the issue:

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:mythmon, could you have a look please?

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