Firefox crashes when entering a video conference on Google Meet [@ std::terminate ]
Categories
(Core :: WebRTC, defect)
Tracking
()
People
(Reporter: jerome.lacoste, Unassigned)
Details
Crash Data
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
- Enter a video conference on Google Meet
Actual results:
Crash
Expected results:
No crash
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Reporter | |
Updated•5 years ago
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Reporter | |
Comment 1•5 years ago
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This is a recent (few weeks) but consistent crash.
The stack seems to indicate a potential problem in MacOSX .
I tried disabling plugins & add-ons.
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Reporter | |
Comment 2•5 years ago
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It seems that it was crashing earlier this year. The first crash I submitted was on Firefox 65.0 ID: 9e48c005-17c7-4c67-b69b-ea5990190322.
Back then the issue wasn't 100% reproducible.
First crash on Firefox 69 for me seems to be: https://crash-stats.mozilla.org/report/index/de45bd63-63a9-4a9c-9de8-2efbe0190916 on the 16th of September and since then Google Meet stopped working entirely for me.
I thought it could have been related to a software update but
- Mac OS X 10.14.6 was installed in Augusts
2019-08-29 13:38:50+02 MB-JL-2019 system_installd[40195]: Installed "macOS 10.14.6 Update" ( ) - Install time of Firefox 69 for me is 2019-09-04 08:24:49.
And according to my Firefox history I used Meet on the 4th and 9th of September and Firefox didn't crash.
Not sure what changed from the 16th.
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Reporter | |
Comment 3•5 years ago
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I believe I found the root of the issue. The CamTwist camera MacOSX plugin was causing crashes. I removed it and all seems fine.
It was weird because the first time I accessed a Google Meeting from a new profile, it worked. But the second time it started crashing again. See crash f4ed3d82-8c1b-482f-831e-ab7d90191011
I believe this can then be closed.
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Comment 4•5 years ago
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Resolving as WFM based on Comment 3.
Description
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