158864 - Pages load extremely slowly, or not at all.

Status: RESOLVED DUPLICATE of bug 100154

(SeaMonkey :: General, defect)

Description

[Bill Shapiro]

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; MindSpring Internet 
Services)
BuildID:    2002053012

When I enter any URL, or even when I click on the Mozilla Home Page icon, there 
is nothing on the screen even after several minutes.  The status bar has one of 
several messages, including: "Document Done", or "Tranferring data from 
[URL]".  In rare cases, some of the page does appear, but then the load appears 
to stall, and my network monitor shows occasional short bursts of incoming data.

Reproducible: Always
Steps to Reproduce:
1.Open Mozilla
2.Enter a URL, or select a bookmark (imported from Netscape), or click on the 
Mozilla Home Page icon.
3.Wait.

Actual Results:  No Web page or, occasionally, partial page.

Expected Results:  Complete Web page.

After the installation of Mozilla, when the program opened automatically, the 
mouse pointer indicated that there was something going on in the background 
(hourglass next to the mouse pointer).  After waiting a minute or so, I closed 
Mozilla and reopened it.  The hourglass did not reappear.

Comment 1

[Matthias Versen [:Matti]]

Reporter:
Do you use a proxy ?
Have you installed Mozilla over an older build ?

Comment 2

[Matthias Versen [:Matti]]

You can't reply to the mail. You must open the bug link and enter your comments
in this bug..

Can you please create a new profile ?
run "mozilla -profilemanager" and create an additional test profile.

Do you use a firewall ?

Comment 3

[Bill Shapiro]

This is a reply to your Email, in which you wrote:

Y> ou can't reply to the mail. You must open the bug link and enter your 
comments in this bug..

> Can you please create a new profile ?  run "mozilla -profilemanager" and 
create an additional test profile.

         Ran mozilla -profilemanager, created new profile.  It then displayed 
a "Start Mozilla" window.  It connected to the Internet, apparently tried to go 
to the Mozilla Home page but failed with the usual symptoms.

> Do you use a firewall ? 

        Yes, Zone Alarm Pro (latest update).  It allows Mozilla to connect to 
the Internet.  ZA's Security level is set to "High", which prevents file 
sharing and hides the PC from most probes.  That setting has not caused 
problems with Internet Explorer, RealPlayer or Media Player.

Comment 4

[Matthias Versen [:Matti]]

Does it work if you disable ZA ?
Mozilla use 2 internal TCP/IP loopback connections which will be possible
blocked from ZA.

Comment 5

[Bill Shapiro]

------- Additional Comments From [e-mail]  2002-07-23 14:42 -------
> Does it work if you disable ZA ?
> Mozilla use 2 internal TCP/IP loopback connections which will be possible
> blocked from ZA.

I'm sorry but I'm not willing to disable Zone Alarm Pro, because of the danger 
of intrusion.  If Mozilla cannot operate with Zone Alarm fully enabled, I'll 
have to regretfully do without it.

Comment 6

[Matthias Versen [:Matti]]

We can't find the problem if you want to disable ZA or give Mozilla all rights.

this bug is now invalid since you as tester (we have only binary builds for testing)

duping against the loopback bug.

BTW: ZA is not very secure...


*** This bug has been marked as a duplicate of 100154 ***