The start-up of Thunderbird 68.2.2 is very slow
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: ratm6, Unassigned)
Details
(Whiteboard: [addon: Signal Spam])
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0
Steps to reproduce:
I clicked on my Thunderbird shortcut.
Actual results:
I had to wait for some long seconds. Then there is a flash where I can see the Signal spam extension quickly.
Expected results:
It should be fast and without this flash of extension.
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Comment 1•5 years ago
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Filing a bug here and a review at https://addons.thunderbird.net/en-US/thunderbird/addon/signal-spam/ isn't the correct process.
To properly report a problem with this addon you should create a ticket at https://assistance.signal-spam.fr/index.php
Please note that the start-up is much slower with 68.1.1 than with 60.x even without the signal Spam extension.
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Comment 3•5 years ago
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Thanks for the additional info.
Please start Windows' safe mode with networking enabled
- win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode
Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird
How does behavior change?
With this procedure, the start-up is fast.
If I start TB in safe mode with Windows in normal mode, it is also fast.
Please also note that that's only the first standard start-up which is very slow. The second time it's fast.
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Updated•5 years ago
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Comment 11•5 years ago
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(In reply to Julien L. from comment #9)
Please remove it from the report. I don't want to share my e-mail accounts. Thanks.
Attachment has been deleted.
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Reporter | |
Comment 12•5 years ago
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For your information, I solved the problem by deleting the .msf file in my profile.
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Updated•5 years ago
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Reporter | |
Comment 13•5 years ago
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Hi, in fact the deletion of the .msf has not solved the issue.
Please reopen the report and tell me what I can do to show this problem.
thanks.
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Reporter | |
Comment 15•5 years ago
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Yes, the only FIRST startup is slow without signal spam. I think it's due to the priority of Thunderbird compared to the others processes (like windows ones, my antivirus, etc).
Even if the hard disk is not busy with others processes, it is slower than Thunderbird 60.
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Comment 16•5 years ago
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I don't have a solution for you. But there are many possibilities listed at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems
Description
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