1595347 - Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[alex_mayorga]

¡Hola!

Filing this bug based on the following questions in the SuMo forums:

https://support.mozilla.org/questions/1227494/
https://support.mozilla.org/questions/1249398/
https://support.mozilla.org/questions/1272365/

All of these report sync issues and all have the same exception in about:sync-log:

Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

¡Gracias!
Alex

Comment 1

[Ryan Kelly [:rfkelly]]

Thanks for escalating this!

Unfortunately we haven't been able to reproduce this issue so far, the hostnames in the above support threads all seem to resolve successfully for 2 engineers on the team. This may be either a transient DNS issue, or something specific to a particular ISP.

Bob, are we aware of anything that might have affected DNS resolution of sync nodes recently?

Comment 2

[Bob Micheletto [:bobm]]

I am not aware of any.

Comment 3

[Mark Hammond [:markh] [:mhammond]]

Not sure what happened but this has been resolved.