1595410 - "All Read" command from Menu>Message>Mark menu is dimmed or grayed out

Status: NEW

(Thunderbird :: Mail Window Front End, defect)

Description

[George Fragos]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

Opened Inbox folder, then Menu>Message>Mark.

Actual results:

"All Read" command is dimmed or grayed out.

Expected results:

"All Read" command should be "clickable" in order to mark all unread messages as "Read".

Comment 1

[Jorg K (CEST = GMT+2)]

For me, "All Read" is available. Can you try with add-ons disabled, see Help menu.

Comment 2

[George Fragos]

Even after rebooting TB in Safe Mode, all commands under Menu-Message-Mark are dimmed, grayed-out or disabled!

Comment 3

[Sean McKnight]

Right clicking and selecting "All Read" works, but can confirm that the menu option does not work.
I'm TB 68.2.2 running Windows 10

Comment 4

[Sean McKnight]

After right-clicking and selecting "All Read" or "All Unread" , the menu bar option then works. I closed and reopened and tested a few times. After closing and reopening, the menu option doesn't work until right-clicking.

Comment 5

[Jorg K (CEST = GMT+2)]

Can you give exact steps to reproduce this. Of course "All Read" is not available in a folder where all messages are read already.

Comment 6

[Sean McKnight]

Attachment: TBMailBug.png

Steps:
Open TB
Select both read/unread messages
Open Menu
Select Message--> Mark
At this point it was greyed out.

I found that having a mix of read/unread messages selected triggered this. I could mark them as read/unread when right clicking and using the menu provided there.

I thought I would be able to mark them all one way or the other, regardless of being read or unread