Closed Bug 1595520 Opened 6 years ago Closed 5 years ago

Cannot delete my account

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: Robo, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36

Steps to reproduce:

I started registration on https://accounts.firefox.com/ but entered incorrect email by mistake.
Now I am getting reminders about email confirmation to this email. I do not want to use this account because I already have an account linked to another my email.
The reminders I receive do not have a link that I should click to stop this notifications and remove unconfirmed account. Please add this link and let me know how can I remove this account with unconfirmed email.

Actual results:

I cannot delete my account that I've created by mistake.

Expected results:

Email confirmation email has a link "I did not register". Link should go to the page with button "I did not created this account. Delete it completely." that should remove all account related data and email from account.firefox.org and other related services i.e. ff sync and etc.

Component: General → Firefox Accounts
Product: www.mozilla.org → Firefox
Version: Production → unspecified
Component: Firefox Accounts → Server: Firefox Accounts
Product: Firefox → Cloud Services

I think there is an email confirmation at 1 week after the account created and 2 weeks and then there are no more. Does that align with what you've seen so far?

I got 1 day after and 5 days after reminders so far.

That should be all you see. Thanks for letting us know.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → FIXED
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