Closed Bug 1597247 Opened 6 years ago Closed 6 years ago

Intermittent HTTPError: 500 Server Error: Internal Server Error for url: https://s3.us-west-2.amazonaws.com/firefoxcitc-public-artifacts/ONqQ_jKDTCmw_rYvL7VGMw/0/public/build/target.crashreporter-symbols.zip

Categories

(Firefox Build System :: General, defect, P5)

Product:
Firefox Build System
Component:
General
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: intermittent-bug-filer, Unassigned)

Details

(Keywords: intermittent-failure)

Filed by: cbrindusan [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer.html#?job_id=276740751&repo=autoland
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/bQ6G4-rIRZC7x0wKi8vArQ/runs/0/artifacts/public/logs/live_backing.log

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[task 2019-11-18T12:42:49.491Z] 12:42:49 INFO - Installing from Z:\task_1574076745.mozbuild\package-frontend\38ff9dc6bfa18033-target.common.tests.tar.gz
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[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/SanctionsTestServer.exe
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/certutil.exe
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/components/httpd.js
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/components/httpd.manifest
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/fileid.exe
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/minidumpwriter.exe
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/pk12util.exe
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/gmp-clearkey/0.1/clearkey.dll
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/gmp-clearkey/0.1/manifest.json
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/gmp-fake/1.0/fake.dll
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/gmp-fake/1.0/manifest.json
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/gmp-fakeopenh264/1.0/fakeopenh264.dll
[task 2019-11-18T12:42:49.515Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/gmp-fakeopenh264/1.0/fakeopenh264.info
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/plugins/npsecondtest.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/plugins/npswftest.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/plugins/nptest.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/plugins/npthirdtest.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/screenshot.exe
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/ssltunnel.exe
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/bin/xpcshell.exe
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/testing/mochitest/automation.py
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/testing/mochitest/chrome/toolkit/components/ctypes/tests/chrome/jsctypes-test.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/testing/mochitest/tests/layout/style/test/css_properties.js
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/browser/components/migration/tests/unit/InsertIEHistory.exe
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/modules/libmar/tests/unit/signmar.exe[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/netwerk/dns/tests/unit/data/fake_remote_dafsa.bin
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/security/manager/ssl/tests/unit/pkcs11testmodule/pkcs11testmodule.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/services/settings/test/unit/test_remote_settings_signatures/collection_signing_ee.pem
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/services/settings/test/unit/test_remote_settings_signatures/collection_signing_int.pem
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/services/settings/test/unit/test_remote_settings_signatures/collection_signing_root.pem
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/toolkit/components/ctypes/tests/unit/jsctypes-test.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/toolkit/components/telemetry/tests/unit/modules-test.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/toolkit/crashreporter/test/testcrasher.dll
[task 2019-11-18T12:42:49.516Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/toolkit/mozapps/update/tests/data/TestAUSHelper.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/toolkit/mozapps/update/tests/data/TestAUSReadStrings.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/toolkit/mozapps/update/tests/updater-xpcshell.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/uriloader/exthandler/tests/unit/WriteArgument.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/xpcom/tests/unit/TestArguments.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/xpcom/tests/unit/TestBlockingProcess.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/xpcom/tests/unit/TestPRIntN.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/xpcom/tests/unit/TestQuickReturn.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Updating z:/task_1574076745/build/src/obj-firefox/dist/../_tests/xpcshell/xpcom/tests/unit/TestUnicodeArguments.exe
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Installing from https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/ONqQ_jKDTCmw_rYvL7VGMw/artifacts/public/build/target.crashreporter-symbols.zip
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Downloading artifact to local cache: Z:\task_1574076745.mozbuild\package-frontend\46de2325fd2627c0-target.crashreporter-symbols.zip
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - Error running mach:
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - ['--log-no-times', 'artifact', 'install', '--symbols', '--host-bins']
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - The error occurred in code that was called by the mach command. This is either
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - a bug in the called code itself or in the way that mach is calling it.
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - You can invoke |./mach busted| to check if this issue is already on file. If it
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - isn't, please use |./mach busted file| to report it. If |./mach busted| is
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - misbehaving, you can also inspect the dependencies of bug 1543241.
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - If filing a bug, please include the full output of mach, including this error
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - message.
[task 2019-11-18T12:42:49.517Z] 12:42:49 INFO - The details of the failure are as follows:
[task 2019-11-18T12:42:49.518Z] 12:42:49 INFO - HTTPError: 500 Server Error: Internal Server Error for url: https://s3.us-west-2.amazonaws.com/firefoxcitc-public-artifacts/ONqQ_jKDTCmw_rYvL7VGMw/0/public/build/target.crashreporter-symbols.zip

Component: General → Operations: Taskcluster
Product: Firefox Build System → Cloud Services

Sorry to bump this back to the original component :(

Amazon S3 sometimes replies with 500's or 503's. It's just part of its cloud-y charm. Anything downloading from it (or any TC artifact, or really anything in general) should retry on 5xx errors. The logs here suggest that didn't happen. So, that's the fix here.

Component: Operations: Taskcluster → General
Product: Cloud Services → Firefox Build System

https://wiki.mozilla.org/Bug_Triage#Intermittent_Test_Failure_Cleanup
For more information, please visit auto_nag documentation.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → INCOMPLETE
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