Mail account login fails for correct username and password
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: jimoe, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0
Steps to reproduce:
TB v68.2.1, IMAP, port 993
Nothing. The account access has worked correctly for years. The name and pass are correct; verified by Saved Passwords. Tens of other accounts have no issue with login.
Sometimes I get a New Password panel while entering data for a current one.
Actual results:
As of a week ago account login is not possible with TB. The account is low traffic so I did not notice right away.
Expected results:
It should log into the account.
I can access the account through a webmail interface using the same name and pass. This is the second account TB has decided is not-to-be-accessed. (The first I did not care and deleted it.)
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Comment 1•6 years ago
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Likely something changed on the server then.
If it's not a problem with the server, an imap log might help tell what's going on. https://wiki.mozilla.org/MailNews:Logging
SOLVED.
Yes, it was a change of the account at the server. It was a setting labeled "mobile" which, as I recall, did not seem necessary since the account is not accessed outside of the local network. Age may bring wisdom; it does nothing for the memory.
Description
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