Closed Bug 1600728 Opened 6 years ago Closed 5 years ago

Intermittent tp5o_webext | application crashed [unknown top frame]

Categories

(Testing :: Talos, defect, P5)

Version 3
x86_64
macOS
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: intermittent-bug-filer, Unassigned)

References

(Depends on 1 open bug)

Details

(Keywords: intermittent-failure)

Filed by: ccoroiu [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer.html#?job_id=279132160&repo=autoland
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/bMjwGc3XRlCll25KxOSK8A/runs/0/artifacts/public/logs/live_backing.log


task 2019-12-02T19:07:47.965Z] 19:07:47 INFO - mozcrash Copy/paste: /Users/cltbld/tasks/task_1575311680/build/macosx64-minidump_stackwalk /var/folders/hc/3gtb_mws5f30xx4c76q5mp4w000017/T/tmpdUgcYp/profile/minidumps/36883838-E978-46C0-A96C-A2959FABCC93.dmp /var/folders/hc/3gtb_mws5f30xx4c76q5mp4w000017/T/tmpZABAIZ
[task 2019-12-02T19:07:48.044Z] 19:07:48 INFO - mozcrash Saved minidump as /Users/cltbld/tasks/task_1575311680/build/blobber_upload_dir/36883838-E978-46C0-A96C-A2959FABCC93.dmp
[task 2019-12-02T19:07:49.148Z] 19:07:49 INFO - PROCESS-CRASH | tp5o_webext | application crashed [unknown top frame]
[task 2019-12-02T19:07:49.148Z] 19:07:49 INFO - Crash dump filename: /var/folders/hc/3gtb_mws5f30xx4c76q5mp4w000017/T/tmpdUgcYp/profile/minidumps/36883838-E978-46C0-A96C-A2959FABCC93.dmp
[task 2019-12-02T19:07:49.148Z] 19:07:49 INFO - stderr from minidump_stackwalk:
[task 2019-12-02T19:07:49.148Z] 19:07:49 INFO - 2019-12-02 19:07:48: minidump.cc:5209: ERROR: Minidump header signature mismatch: (0x0, 0x0) != 0x504d444d
[task 2019-12-02T19:07:49.148Z] 19:07:49 INFO - 2019-12-02 19:07:48: minidump_stackwalk.cc:139: ERROR: Minidump /var/folders/hc/3gtb_mws5f30xx4c76q5mp4w000017/T/tmpdUgcYp/profile/minidumps/36883838-E978-46C0-A96C-A2959FABCC93.dmp could not be read
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - minidump_stackwalk exited with return code 1
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - TEST-UNEXPECTED-ERROR | tp5o_webext | Found crashes after test run, terminating test
[task 2019-12-02T19:07:49.149Z] 19:07:49 ERROR - Traceback (most recent call last):
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - File "/Users/cltbld/tasks/task_1575311680/build/tests/talos/talos/run_tests.py", line 302, in run_tests
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - talos_results.add(mytest.runTest(browser_config, test))
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - File "/Users/cltbld/tasks/task_1575311680/build/tests/talos/talos/ttest.py", line 64, in runTest
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - return self._runTest(browser_config, test_config, setup)
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - File "/Users/cltbld/tasks/task_1575311680/build/tests/talos/talos/ttest.py", line 220, in _runTest
[task 2019-12-02T19:07:49.149Z] 19:07:49 INFO - test_config['name'])
[task 2019-12-02T19:07:49.150Z] 19:07:49 INFO - File "/Users/cltbld/tasks/task_1575311680/build/tests/talos/talos/ttest.py", line 48, in check_for_crashes
[task 2019-12-02T19:07:49.150Z] 19:07:49 INFO - raise TalosCrash('Found crashes after test run, terminating test')
[task 2019-12-02T19:07:49.150Z] 19:07:49 INFO - TalosCrash: Found crashes after test run, terminating test
[task 2019-12-02T19:07:49.150Z] 19:07:49 INFO - TEST-INFO took 1810191ms
[task 2019-12-02T19:07:49.150Z] 19:07:49 INFO - SUITE-END | took 1877s
[task 2019-12-02T19:07:49.898Z] 19:07:49 ERROR - Return code: 2
[task 2019-12-02T19:07:49.898Z] 19:07:49 WARNING - setting return code to 2
[task 2019-12-02T19:07:49.898Z] 19:07:49 ERROR - # TBPL FAILURE #

The minidump files are only a couple of bytes in size. So I assume we somehow fail to write it to disk when Firefox crashed. Gabriele, do you have an idea?

Flags: needinfo?(gsvelto)

This is very odd, the minidump is present and contains minidump-ish data... but is missing the header entirely. The first 128 bytes are filled with zeros, that's where the header and directory should be.

Flags: needinfo?(gsvelto)

For all the failures seen so far these are all on MacOS.

Shall I file a bug for the crash reporter? Or is there not enough information to act on?

OS: Unspecified → macOS
Hardware: Unspecified → x86_64

I've opened a bunch of minidumps and they all exhibit the same issue so yeah, let's open a bug.

This is bug 1614931 now. Thanks!

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
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