Closed Bug 1601584 Opened 6 years ago Closed 6 years ago

IMAP - Mail is consistently being duplicated in Sent folder for Outlook

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1504329

People

(Reporter: micsim2007, Unassigned)

Details

Attachments

(1 file)

Attached file thunderbirdreport

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36

Steps to reproduce:

Send an email via IMAP on Microsoft Outlook email account

Actual results:

Message gets sent once (nobody has complained about receiving it twice) but it appears in the Sent Items folder twice

Attached is troubleshooting information dump. It a record of my settings in place but no identifiable information.

Expected results:

Only one entry in the sent items folder should be visible per email.

This is not a new thing, it's happened for as long as I can remember but I have not been in a position to report it until now unfortunately. It's a minor annoyance more than an application crashing issue but I'd appreciate it being dealt with if possible.

That's expected since Outlook saves a copy of the sent messages, see bug 1504329 comment #1 (quote):
Is there an "Outlook" configuration option to keep sent mail in the folder? TB will also store the sent message. Please check in your account settings under "Copies & Folders".

Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
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