Closed Bug 1603117 Opened 6 years ago Closed 6 years ago

Word templates are opened as a template, not as a document

Categories

(Firefox :: File Handling, defect)

Product:
Firefox
Component:
File Handling
Version:
68 Branch
Platform:
Desktop
Windows 10
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1597963
Tracking Flags:
Tracking Status
firefox-esr68 --- fixed
firefox73 --- unaffected

People

(Reporter: it-service, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Steps to reproduce:

One of our web applications provides Word templates (* .dotx). If the templates are opened directly from Firefox, the templates are opened in edit mode (* .dotx) instead of a document (* .docx).

Actual results:

This behavior only shows up in version 68.3.0 ESR but not in Firefox 71.0 and 68.2.0 ESR. The direct call and the call via downloads shows this behavior.

Expected results:

A call through other browsers or through the Windows file explorer or older Firefox versions 68.2.0 ESR will open the Word template (* .dotx) as a document (* .docx) correctly.

Hi,

Thanks for the details. I was able to reproduce the bug on Windows 10 on 68.3.0esr (32-bit). There's definitively a difference in behaviour between nightly and esr.

I've chosen a component. If you consider that there's another component that's more proper for this case you may change it.

Best regards, Flor.

Status: UNCONFIRMED → NEW
status-firefox73: --- → unaffected
status-firefox-esr68: --- → affected
Component: Untriaged → File Handling
Ever confirmed: true
OS: Unspecified → Windows 10
Hardware: Unspecified → Desktop
See Also: → 1602553

I believe this is a duplicate of bug 1597963. If so, this should be fixed in 68.4 (not yet released) - can you test https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Jgm3CRDMQ_-3E4wvwTFM-w/runs/0/artifacts/public/build/target.zip (64-bit) or https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/UUu26AE0T_SNYb33pkW7NA/runs/0/artifacts/public/build/target.zip (32-bit) and see if the issue is fixed?

Flags: needinfo?(it-service)

(In reply to :Gijs (he/him) from comment #2)

I believe this is a duplicate of bug 1597963.

This had some context missing - see https://bugzilla.mozilla.org/show_bug.cgi?id=1602726#c13 as to why I think that.

We tried to reduce the error with Firefox (68.4). The new Firefox version fixes the bug.

Flags: needinfo?(it-service)

The priority flag is not set for this bug.
:Gijs, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(gijskruitbosch+bugs)

Thank you for confirming!

Status: NEW → RESOLVED
Closed: 6 years ago
Flags: needinfo?(gijskruitbosch+bugs)
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.